Manager/Senior Manager- Global Medical Information

Position Title : Manager/ Senior Manager – Global Medical Information

Function : Global Medical Services

Location : Bangalore

About Viatris:

At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.

Viatris empowers people worldwide to live healthier at every stage of life.

We do so via:

• Access – Providing high quality trusted medicines regardless of geography or circumstance;
• Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and
• Partnership – Leveraging our collective expertise to connect people to products and services.

Every day, we rise to the challenge to make a difference and here’s how the Manager/Senior Manager- Global Medical Information role, will make an impact:

Role Purpose:

As a Manager – Global Medical Information, you will lead and support a team of Medical Information professionals while also contributing individually to the development of scientific content, literature analysis, and customer response strategies. This hybrid role combines leadership with hands-on operational responsibilities to ensure the delivery of high-quality, compliant, and customer-centric medical information globally.

Key Responsibilities:

Managerial Responsibilities:

• Lead and mentor a team of Medical Information Specialists, fostering a culture of excellence, collaboration, and continuous learning.
• Oversee the development, review, and maintenance of Global Scientific Response Documents (GSRDs) and Local Standard Response Documents (LSRDs).
• Represent the Medical Information function in cross-functional and global product teams, contributing to strategic planning and customer engagement initiatives.
• Drive innovation and process improvements in medical information delivery, content management, and digital platforms.
• Ensure compliance with global regulatory standards, internal SOPs, and pharmacovigilance requirements.
• Lead or contribute to global and regional projects, working groups, and initiatives with enterprise-wide impact.
• Provide strategic insights and business intelligence through regular reporting and stakeholder engagement.

Individual Operational Responsibilities:

• Author, review, and maintain GSRDs and LSRDs, ensuring scientific accuracy, clarity, and alignment with global standards.
• Conduct high-quality literature searches and critically evaluate scientific data to support medical inquiries and content development.
• Respond to escalated or complex medical inquiries from internal and external stakeholders, ensuring timely and balanced communication.
• Maintain and update literature search pools and reference libraries in global platforms.
• Serve as a subject matter expert (SME) for assigned products and therapeutic areas, providing guidance to peers and cross-functional teams.
• Participate in the development and delivery of training programs for internal teams on medical writing, literature evaluation, and inquiry handling.
• Collaborate with global colleagues to identify local requirements and contribute to continuous improvement initiatives.
• Monitor customer trends and insights through regular interactions and contribute to therapeutic area strategy via quarterly reports and team meetings.

Position Accountability Scope:

Position scope: Global

Qualification and Experience:

• Bachelor’s degree in Pharmacy, Medicine, or Life Sciences; advanced degree (e.g., M. Pharm, PhD) preferred.
• 5+ years of experience in Medical Information or Medical Affairs, including 2+ years in a leadership or mentoring role.
• Strong understanding of global regulatory frameworks, compliance standards, and scientific communication practices.
• Demonstrated ability to manage both strategic and operational responsibilities effectively.
• Proficiency in CRM/CMS platforms, data analytics, and literature search tools.
• Excellent communication, leadership, and analytical skills.
• Fluent in English (written and spoken); additional languages are a plus.