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Implementation Engineer

4 weeks ago

India Livine | Poultry Management Software Full time

About the Role

We are seeking a motivated and detail-oriented Implementation Specialist to join our team in delivering cutting-edge poultry farm management software to clients. This role bridges the gap between technical teams and poultry enterprise operations, ensuring smooth onboarding, configuration, and usage of the software.

Experience: 0-4 years

Location: Bangalore

Key Responsibilities

  • Collaborate with clients at poultry enterprises to gather, understand, and analyze operational and technical requirements.
  • Translate business needs into effective system configurations and workflows.
  • Manage end-to-end implementation processes, including setup, data migration, user training, and go-live support.
  • Conduct client-facing presentations, workshops, and training sessions.
  • Identify potential challenges during implementation and provide timely, effective solutions.
  • Work closely with product and support teams to ensure client feedback is incorporated into future releases.
  • Document implementation steps, best practices, and issue resolutions.

Required Skills & Qualifications

  • MBA in operations management or supply chain management or IT management
  • Strong requirement gathering and documentation skills.
  • Excellent analytical and problem-solving capabilities.
  • Exceptional verbal and written communication skills.
  • Ability to explain complex concepts in simple terms to non-technical users.
  • Self-motivated, with the ability to manage multiple projects and priorities.
  • Familiarity with poultry farm operations or agriculture technology is a strong plus.

Preferred Qualifications

  • Previous experience in software implementation, customer onboarding, or tech support.
  • Knowledge of data management, software configuration, and user training best practices.
  • Experience with SaaS platforms or agriculture-specific software tools.

What We Offer

  • Opportunity to work at the intersection of agriculture and technology.
  • Collaborative and supportive team environment.
  • Ongoing professional development and learning opportunities.
  • Extensive travel within India and abroad
  • Competitive salary package.