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Customer Success Manager

4 weeks ago

India Bookspert Full time

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.

Responsibilities

  • Own overall relationship with assigned clients
  • Ensure retention and satisfaction of all assigned clients
  • Aid clients in achieving their goals

Qualifications

  • Bachelor's degree or equivalent experience
  • Experience in customer success
  • Strong written and verbal communication skills
  • Detail oriented and analytical
  • Demonstrated ability to increase customer satisfaction