American Express

4 weeks ago

GurgaonGurugram, IN American Express Full time

Job Description :


You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Colleague Services and Digital Capabilities (CSDC) organization within the Colleague Experience Group (CEG - also known as Human Resources) at American Express plays a critical role in providing the outstanding services, capabilities, data, and insights that enable a great colleague experience. We build, run, and evolve the incredible platforms, products and services that enable colleagues to do their best work every single day.

How will you make an impact in this role?

This role will report to the Director of Digital Product Solution Design within CSDC. As part of this team, you will manage integrations, reporting, and Fast Formula build and support for Oracle HCM Cloud and boundary systems within American Express. You will provide in-depth expertise to build new integrations and reports, along with the support and uplift of existing ones. You will partner with HR operations, product, and Technology engineering to unlock the full potential of our HR systems.

Job responsibilities :

- Developing reports and analytics using Oracle HCM Cloud reporting tools and technologies i.e. BI Publisher, HCM Extract, OTBI and Dashboards.

- Troubleshooting and resolving technical issues related to Oracle HCM Cloud reports.

- Staying up to date with the latest Oracle HCM Cloud releases, updates, and features.

- Investigation and resolution of system and technical errors. Troubleshoot systems and data and generate solutions which may include systems modifications enhancements or new procedures.

- Identify and analyse operational and systems issues and opportunities and produce effective solutions

- Collaborate with CEG teams, Technology and other partners supporting roadmaps and looking for process improvements with our Oracle HCM products.

Key Qualifications :

- 3 to 6 years' of experience as report developer role with Oracle HCM Cloud implementation or support.

- Strong technical skills in Oracle HCM Cloud, including expertise in BI Publisher, SQL, HCM Extract, OTBI, Tableau and Dashboards.

- A good balance of business acumen and technical knowledge with a proven track record of driving platform changes with a customer-first mindset

- Ability to push the boundaries of existing technologies and processes.

- Good understanding of HR business processes, HR data models, and HR industry best practices.

- Excellent analytical, problem-solving, and communication skills

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life.


Benefits include :

- Competitive base salaries

- Bonus incentives

- Support for financial-well-being and retirement

- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

- Generous paid parental leave policies (depending on your location)

- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

- Free and confidential counseling support through our Healthy Minds program

- Career development and training opportunities

- American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

- Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

(ref:hirist.tech)

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