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Business Analyst
3 months ago
Welcome to American Express
At American Express, we believe in empowering people and businesses to reach their full potential. When you join our team, you become part of a global community dedicated to supporting our customers, communities, and each other. We offer unique career journeys, benefits, and flexibility to help you grow both personally and professionally.
In this Operations Support Role at American Express, you will play a crucial part in the CEN operations team, supporting key Business Units like DGT, India CEN & Digital Servicing teams with various MIS & Payroll tasks.
Key Responsibilities:
- Oversee operational & payroll programs for CEN functions
- Manage Power pay payouts according to policies & guidelines
- Represent CEN in Statutory Payroll Audits
- Create executive level MIS reports and presentations
- Collaborate with other teams for data processing and insights
- Analyze performance trends and drive improvements
- Participate in operational reviews and customize MIS reports
Qualifications:
- Strong understanding of CEN operating models
- Proficiency in key performance metrics and reporting tools
- Skills in MS Excel, Power Point, and data visualization tools
- Problem-solving and analytical skills
- Proactive, organized, and detail-oriented
- Experience with SQL, Python, Tableau
- Ability to work across multiple work streams
- Team player with integrity
- Minimum 2 years in current role, 5+ years of work experience
Join us at American Express and let's lead the way together towards success
Benefits include:
- Competitive salaries and bonus incentives
- Support for financial and retirement well-being
- Comprehensive medical, dental, vision benefits
- Flexible working arrangements
- Paid parental leave policies
- Access to wellness centers and counseling support
- Career development opportunities
American Express is committed to diversity and equal opportunity. Your employment is subject to background verification.