IBM IIB/ACE Support Engineer

3 weeks ago


Remote, IN Emperen Technologies Full time

We are seeking an experienced ACE Support Engineer with a strong technical background to join our team.

The ideal candidate will have extensive hands-on experience in ACE operations and support, coupled with advanced troubleshooting capabilities and knowledge of key technologies.

Responsibilities :

- Provide support and expertise in ACE operations and troubleshooting.

- Identify, analyze, and resolve technical issues, flow-related issues, tracking problems, and other operational challenges.

- Collaborate with cross-functional teams to ensure smooth pipeline operations and infrastructure management.

Requirements :

- ACE Operational Experience : Minimum 5 years of hands-on experience in ACE operations.

- ACE Support Experience : Minimum 5 years of experience providing technical support for ACE environments.

- Strong troubleshooting skills with the ability to address technical issues, flow-related problems, and tracking concerns.

Technical Skills :

- Proficient in Azure and/or OpenShift Pipelines.

- In-depth knowledge of Kubernetes for container orchestration.

- Expertise in IBM ACE (App Connect Enterprise) and its integration processes.

- Experience with IBM MQ (Message Queue) and IBM MQ MFT (Managed File Transfer).

- Familiarity with Elastic Stack for monitoring, logging, and performance analysis.

Preferred Qualifications :

- Ability to work in a fast-paced environment, managing multiple tasks simultaneously.

- Strong communication skills and the ability to collaborate with various teams

(ref:hirist.tech)

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