Director of User Experience

2 days ago

Hyderabad Telangana India, Telangana Blue Spire Inc. Full time

Director of User Experience


Blue Spire is looking to add another experienced Director of User Experience (UX) to our enterprise UX team, Green Pixel Studios in Citizens Bank. They will play a critical role in leading the design and delivery of digital customer experiences across our banking platforms. This role partners with existing UX Directors managing a team and focusing on improving usability, accessibility, and customer satisfaction through thoughtful design and data-driven decision-making. The candidate will bring deep expertise in digital UX strategy, team leadership and coaching, and cross-functional collaboration within a regulated industry.


Primary responsibilities:

  • Develop and execute UX strategies for web, mobile, and emerging digital channels.
  • Align UX initiatives with business goals, customer needs, and regulatory requirements.
  • Manage, coach, and mentor a variety of UX designers and Principals, researchers, and content strategists.
  • Promote, expand and encourage a collaborative, inclusive, and feedback-driven design culture.
  • Oversee the creation of user flows, wireframes, prototypes, and high-fidelity designs to promote quality and adherence to Citizens UX design process.
  • Ensure consistency, quality, accessibility, and usability across digital touchpoints.
  • Coach designers on how to translate UX research insights into actionable design improvements and product enhancements as part of a data-informed decision-making process.
  • Work closely with Product, Engineering, Marketing, and Compliance teams to create and deliver cohesive experiences.
  • Facilitate and lead conversations and workshops with cross-functional teams to achieve alignment on UX approaches and recommendations.
  • Maintain design systems and accessibility standards (WCAG, ADA).
  • Ensure UX compliance with banking regulations and internal policies.


Required Skills and Experience:

  • Customer Empathy – Ability to understand and advocate for user needs across diverse customer segments.
  • Clear Communication – Skilled at presenting ideas and design rationale to technical and non-technical audiences with a bias towards overcommunicating.
  • Collaboration – Strong interpersonal skills to build trust and alignment within and across teams.
  • Problem Solving – Creative and growth mindset with a practical approach to solving design and usability challenges.
  • Adaptability – Comfortable working in a fast-paced, evolving digital environment.
  • Team Development – Committed to identifying, coaching, and developing UX talent.

Professional Qualifications:

  • 10+ years of experience in UX design, with at least 5 years in a leadership role.
  • Demonstrated success in designing and optimizing digital experiences, preferably in financial services.
  • Strong portfolio showcasing digital UX strategy and execution.
  • Proficiency in design and prototyping tools (e.g., Figma, Sketch, Adobe XD).
  • Experience with user research, usability testing, and accessibility standards.
  • Bachelor’s or Master’s degree in HFID, HCI, Psychology, or related field.

Preferred Qualifications:

  • Experience working in large design teams or matrixed organizations.
  • Familiarity with omnichannel banking platforms, fintech integrations and core banking systems.
  • Certification in UX, Design Thinking, or Agile methodologies.

  • User Experience Designer

    1 week ago

    Hyderabad, Telangana, India, Telangana ADP Full time

    UX DesignerExperience: 4–6 years of professional experience in UX design (enterprise, product, or digital solutions).We are seeking a skilled UX Designer with strong expertise in user-centered design principles and processes. The successful candidate will be responsible for designing intuitive and engaging experiences, facilitating workshops to gather...

  • User Experience Designer

    1 week ago

    Hyderabad, Telangana, India, Telangana HCLTech Full time

    We are hiring for User Experience Designer (UXD)Position SummaryWe’re seeking a Senior UX Designer to lead the design of seamless, scalable, and meaningful digital experiences across customer-facing products and platforms. This role sits at the intersection of human-centered design, product strategy, and digital innovation—crafting intuitive, accessible,...

  • User Experience Designer

    1 week ago

    Hyderabad, Telangana, India, Telangana HCLTech Full time

    We are hiring for Senior User Experience Designer (UXD)Position SummaryWe’re seeking a Senior UX Designer to lead the design of seamless, scalable, and meaningful digital experiences across customer-facing products and platforms. This role sits at the intersection of human-centered design, product strategy, and digital innovation—crafting intuitive,...

  • Senior User Experience Designer

    2 days ago

    Hyderabad, Telangana, India, Telangana Blue Spire Inc Full time

    Senior User Experience (UX) DesignerBlue Spire is seeking a Senior User Experience (UX) Designer to play an important role within our client's enterprise UX team, Green Pixel Studios in Citizens Bank. We are looking for someone who is passionate about envisioning experiences that push imaginative solutions to enable the bank’s clients to fulfill their...

  • Senior User Experience Designer

    2 days ago

    Hyderabad, Telangana, India, Telangana Blue Spire Inc Full time

    Blue Spire is seeking a Senior User Experience (UX) Designer with 5+ years of experience to play a pivotal role within our enterprise UX team. The ideal candidate is passionate about designing imaginative and intuitive digital experiences that empower our bank’s clients to fulfill their financial goals. You will work on the Digital Banking team to deliver...

  • Senior Manager User Experience

    1 week ago

    Hyderabad, Telangana, India, Telangana Zenoti Full time

    What Will I be doing?Work on various project teams to develop user centric designs for Zenoti components.Lead the interaction design efforts, adhering to standards and guidelines establishedDevelop user interface design proposals that embodies simplicity, relevance to user and high end visual solutionsProduce high quality mockups to support concept and...

  • User Experience Designer

    1 day ago

    Hyderabad, Telangana, India MH Talent Craft Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesDesign intuitive, user-friendly interfaces for web and mobile platforms.Develop and maintain user flows, wireframes, and prototypes.Conduct user research and usability testing to identify pain points and improve experiences.Collaborate with cross-functional teams to translate requirements into engaging designs.Create and maintain...

  • User Experience Designer

    5 days ago

    Hyderabad, Telangana, India Qurinom Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job DescriptionRole :       UI/UX DesignerLocation : HyderabadJob Type : InternshipDuration: MonthsKey Responsibilities:  -We are looking for a UX/UI designer who has strong experience working on Design fundamentals.Hands-on exposure to design principles is a value addition.Should coordinate with the development team to improve the designs.Work...

  • Product Director

    1 day ago

    Hyderabad, Telangana, India Chase- Candidate Experience page Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.As a Product Director for AI for Documents, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced...

  • Associate Creative Director

    1 week ago

    Hyderabad, Telangana, India, Telangana NxtWave Full time

    Associate Creative Director - Job Description About NxtWaveNxtWave is revolutionizing the way India learns tech. With millions of learners across the country and a powerful in-house content engine, we create video experiences that inspire, educate, and build careers.To help scale our creative ambition, we’re looking for an Associate Creative Director, a...