Lead User Experience Strategist
2 days ago
Primary Responsibilities:
- Own end-to-end UX strategy and design, including hands-on work, for high-impact digital projects and initiatives across mobile, web, and responsive platforms.
- Lead UX designers in the work to translate business and user needs into clear, usable, and elegant design solutions.
- Work closely with other Principal Designers, UX Directors, and Product Owners to ensure consistency and alignment across products.
- Engage directly in design reviews, strategy sessions, and planning meetings with cross-functional teams.
- Oversee and guide thecreation user flows, wireframes, prototypes, and high-fidelity UI designs.
- Contribute to, leverage, and help evolve the bank's design system and accessibility standards.
- Partner with UX researchers to gather insights and validate design decisions.
- Use data and feedback to iterate and improve user experiences.
- Provide guidance and feedback to mid-level and junior designers.
- Help foster a culture of collaboration, curiosity, learning, and design excellence.
Required Skills/Experience:
- 10+ years of relevant experience in UX, with a strong portfolio of digital work.
- Experience designing for complex systems or regulated industries (financial services preferred).
- Proficiency in Figma.
- Strong understanding of native mobile, responsive design, accessibility (WCAG), and usability principles.
- Excellent communication and presentation skills.
- Ability to work across multiple teams and manage competing priorities.
Preferred Qualifications:
- Experience working in large design teams or matrixed organizations.
- Familiarity with agile development environments and design operations.
- Knowledge of financial services, fintech platforms, or customer-facing banking tools.
- Bachelor's or Master's degree in HFID, HCI, Psychology, or related field in Regular.
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