BizBrolly - Techno-Functional Consultant - CRM/MS Dynamics

7 days ago

NoidaGreater NoidaDelhi NCR, India BizBrolly Solutions Full time

"CRM MS Dynamics techno functional Consultant" for our office for Noida Location.

Experience : 6 to 8 years


Notice : Immediate to 10 days

However this role may require frequent visit to Dubai .

Responsibilities :

The CRM Techno Functional consultant will work with the Consulting Services department to implement various modules of Dynamics CRM working closely with client teams and business stakeholders :

- Organise, execute, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders, business analysts and consulting team;

- Interface effectively with other members of the consulting team to arrive at best in class solution, and provide a sustainable and scalable solution architecture and application to meet client's requirements

- Deliver high quality business and software solutions & services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/ customizations

- Ensure completeness in meeting business requirements and take accountability for project deliverables including and not limited to project documentation, solution design, performance, reliability, testing features etc;

- Maximize usage of OOB features and provide technical design or develop/customize solution approach for identified gaps

- Contribute to activities as required including technical presales, building demo and proof of concept solutions for various client presentations; Proactively skilling up on new versions and technology stack to be future ready

- Work on the creation of Dynamics 365 solutions and industry templates

- Meet and exceed customer expectations of business knowledge, skills and behaviour; Be a trusted advisor for our clients and help to provide solutions which can be upgrade ready

- Proactively identify business/ project/ technical/ support risks and provide suggestions to mitigate or communicate as necessary

- Proactively communicate progress updates to relevant parties both formally and informally

- Drive for process improvement, feature reusability and other initiatives to maximize efficiency in delivery

- Represent KPMG's Microsoft Business Solutions team in a professional and positive manner at all times.

Qualifications and Essential Skills :

- A University graduate with relevant degree within a computing or business discipline

- Microsoft Dynamics CRM Certifications (2016, D365) are desirable

- Strong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectors

- Minimum 6+ years of relevant and proven end to end implementation experience in Dynamics CRM configuration, customization, standard or customized workflows, dashboards, forms, views, integration, plugin development, report development is a must

- Detailed knowledge and understanding of all areas within Customer Engagement including Sales, Marketing, Customer Service, Field Services, and Project Service Automation

- Working knowledge of the Power Platform (Power Apps, Automate, Power BI)

- Good understand of Microsoft Dynamics CRM Accelerators, industry templates and add-ons.

(ref:hirist.tech)

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