Broking Mobile and Web Application Support Specialist

4 days ago

Mumbai Maharashtra India, Maharashtra 360 ONE Wealth Full time

Roles & Responsibilities:

  • Provide technical support for broking mobile and web trading apps (e.g., equity, derivatives, mutual funds, Currency, commodity etc).
  • Demonstrate application features and functionalities to clients and internal team.
  • Monitor app performance, handle incident tickets, and troubleshoot real-time issues.
  • Coordinate with development, QA, infrastructure, and business teams for timely issue resolution.
  • Act as a liaison between front-office teams and IT for bug reporting and feature feedback.
  • Manage log analysis, app monitoring tools (e.g., Firebase), and user session tracing.
  • Test production fixes and new releases in coordination with QA and DevOps teams.
  • Assist in version rollout management on Android/iOS stores and coordinate client communications.
  • Analyze user issues related to login, order placement, portfolio tracking, etc., and ensure quick turnaround.
  • Create and maintain documentation for known issues, FAQs, and support SOPs.
  • Provide data and inputs for regulatory or audit-related queries when needed.


Required Skills & Experience:

  • Bachelor’s degree in Computer Science, IT, or a related field.
  • 2 to 4 years of Experience with broking or trading applications (mobile/web) is highly preferred.
  • Strong understanding of HTTP/S, APIs, JSON, REST, and app environments.
  • Familiarity with mobile and web ecosystems (Android/iOS) including troubleshoot of production issues.
  • Hands-on experience with ticketing systems (e.g., Jira, ServiceNow) and monitoring tools.
  • Excellent problem-solving and communication skills; ability to work in high-pressure environments.
  • Basic knowledge of capital markets, order types, and trade workflows.
  • NISM Series Certifications (Equity, Derivatives, etc.) are preferred.

  • Underwriter property – Insurance Broking

    2 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Consult SP Full time

    Job Description: Lead Specialist / Deputy Manager / Manager – Insurance BrokingWe are seeking a talented professional to join our Insurance Broking team. This role can be based in Mumbai or Pune with a hybrid work model (minimum three days a week in the office).This position involves supporting onshore broking teams across client service, technical...

  • Application Support Lead/Specialist

    2 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Hill Spring International School Full time

    Join our dynamic team as an Application Support Lead/ Specialist and play a key role in enhancing efficiency and user experience.Key Responsibilities:Provide technical support for enterprise applications and resolve user issues in a timely mannerCollaborate with internal teams and vendors to troubleshoot and maintain system performanceMonitor application...

  • Underwriter property – Insurance Broking

    2 days ago

    Mumbai, Maharashtra, India, Maharashtra Consult SP Full time

    We are seeking a talented individual to join our Insurance Broking team at company. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.We’re seeking for an individual who is ready to assist the onshore broking team in all aspects of client service, including client contact,...

  • Web Application Specialist

    2 weeks ago

    Pune, Maharashtra, India, Maharashtra ITC Infotech Full time

    Job Summary: ITCI Cyber Security team is looking for the role who is operational excellence and strategic configuration of Cloudflare WAF, focused on protecting public-facing web assets. The individual will ensure accurate ruleset deployment, threat intelligence tuning, and real-time attack mitigation. Additionally, the role requires extensive engagement...

  • Broking Operations

    2 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Anand Rathi Group Full time

    Company Name - Anand Rathi Global Intermediaries Limited (Stock Broker)Company OverviewWe are a SEBI-registered Trading Member and Self-Clearing Member with a focus on institutional broking, proprietary trading, and promoter group trading activities.Role OverviewThis leadership position is responsible for overseeing and streamlining the full spectrum of...

  • Sr. Application Security Specialist

    2 weeks ago

    Mumbai, Maharashtra, India Outworx Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Level L3Key Focus Area: Application Security (Web, Mobile, API, Cloud, IoT, DevSecOps)Role OverviewWe are seeking a skilled Application Security Specialist (L3) for an individual contributor role. The ideal candidate will assess, design, and improve security across diverse platforms and technologies.Key ResponsibilitiesConduct security assessments for:Web,...

  • Application Specialist

    2 weeks ago

    Mumbai, Maharashtra, India Octaware Technologies | Microsoft Partner Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Duration : 1 to 1.5 month only.Joining date: 1stOctoberLocation : QatarOnly Local candidate will be contacted. We're Hiring – Application SpecialistJob SummaryWe are looking for a skilled Application Specialistto support, maintain, and optimize our enterprise applications, ensuring seamless business operations. The role involves close collaboration with...

  • Video Analytics

    6 days ago

    Mumbai, Maharashtra, India, Maharashtra Aurify Systems Full time

    We are seeking skilled and experienced professional with over 1-2 years of expertise in both video analytics and web development. As a Video Analytics and Web Development Specialist, you will play a crucial role in designing, implementing, and optimizing video analytics solutions while also contributing to the development and maintenance of web applications....

  • Web Specialist

    5 days ago

    Mumbai, Maharashtra, India xPosure Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Web Specialist located in Mumbai. The Web Specialist will be responsible for managing web analytics, designing websites, developing front-end components, and overall web development. Responsibilities include working with CSS, ensuring website functionality, and optimizing website...

  • Full Stack Engineer

    5 days ago

    Mumbai, Maharashtra, India RewardPort - Loyalty and Rewards Specialist Full time ₹ 8,00,000 - ₹ 15,00,000 per year

    This role is within RewardPort Research Labs, where we innovate and develop cutting-edge AI products across multiple domains. One of our flagship products is Glamore.AI, an AI-powered fashion platform that allows brands to create stunning visuals, replacing traditional photoshoots with intelligent, fast, and scalable solutions.At RewardPort Research Labs,...