Information Technology Support Engineer

1 week ago


New Delhi Delhi India, Delhi Throne Solutions Full time

Job Title: IT Support Engineer

Company: Throne Solutions

Location: Delhi, India

Employment Type: Contract


Job Overview

Throne Solutions is seeking a proactive and skilled IT Support Engineer for a contract assignment in Delhi, India. The ideal candidate will have hands-on experience in IT support, troubleshooting, installation, and end-user assistance. This role involves working directly at client sites to ensure smooth IT operations and timely issue resolution.


Key Responsibilities

  • Provide on-site and remote technical support for desktops, laptops, printers, and other IT hardware.
  • Install, configure, and troubleshoot Windows OS, applications, and basic networking issues.
  • Handle user support requests, diagnose problems, and deliver quick, effective solutions.
  • Support device imaging, system updates, software installations, and patching.
  • Maintain and track IT assets, tools, and service records.
  • Work with global or remote support teams for escalations and complex issues.
  • Ensure adherence to security, compliance, and organizational IT policies.
  • Document all work performed, including incidents, resolutions, and equipment handled.


Required Skills & Qualifications

  • 1–3 years of experience as an IT Support Engineer, Desktop Support Technician, or similar role.
  • Strong troubleshooting skills for hardware and Windows OS environments.
  • Basic knowledge of networking (LAN, Wi-Fi, IP configuration, etc.).
  • Familiarity with Microsoft 365, Active Directory, and common enterprise tools.
  • Ability to work independently and manage multiple tasks efficiently.
  • Good communication skills and a customer-focused approach.


Preferred Qualifications

  • Certifications such as CompTIA A+, Network+, or Microsoft certifications.
  • Experience in an enterprise or multinational company environment.
  • Knowledge of ticketing systems like ServiceNow, JIRA, or Remedy.


What We Offer

  • Competitive contract-based compensation.
  • Opportunity to work with international clients under Throne Solutions.
  • Potential for future assignments based on performance.


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