Sales Manager

6 days ago

Bangalore Urban Karnataka India, IN Livspace Full time

Key Responsibilities


Partner Acquisition & Onboarding

  • Identify and onboard new architects, interior designers, and contractors within the assigned zone.
  • Explain the benefits of the LDD Pro loyalty program and assist partners in app registration.
  • Ensure correct KYC documentation and tagging for every partner.


Account Management

  • Maintain regular touchpoints with existing partners to drive repeat orders.
  • Track each partners billing, category usage, and reward tier.
  • Resolve any operational or order-related issues with the internal sales team.


Sales Growth & Wallet Capture

  • Achieve monthly billing and partner activation targets as defined by the manager.
  • Cross-sell multiple material categories and promote new product launches.
  • Work with in-store sales and marketing teams to convert partner-driven leads into billed orders.


Field Intelligence & Feedback

  • Gather competitor insights (pricing, offers, new stores, designer engagement strategies).
  • Provide feedback on partner preferences, trending SKUs, and service improvements.


Event & Engagement Support

  • Assist in organizing monthly Pro Nights and in-store trade events.
  • Ensure strong partner attendance and post-event follow-up.


Reporting & CRM Hygiene

  • Update all interactions, leads, and billing data in the CRM/app daily.
  • Submit weekly reports on partner acquisition, billing pipeline, and key account health.


Candidate Profile

  • Experience: 25 years in B2B field sales or key account management (preferably building materials, interiors, tiles, laminates, or allied sectors).
  • Education: Graduate in Business, Marketing, Architecture, or related field (MBA preferred but not mandatory).
  • Skills Required:
  • Strong communication and relationship-building skills.
  • Ability to work on targets and manage multiple accounts.
  • Comfort with digital tools / CRM / mobile apps.
  • Local market understanding of Bangalore’s designer & contractor network.


Key Performance Indicators (KPIs)

  • Number of new AIDC partners onboarded per month.
  • Monthly billing achieved through managed accounts.
  • Active partner retention rate.
  • Growth in wallet share across categories.
  • Accuracy and timeliness of CRM reporting.

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