Sales Development Representative Intern

About Glean:

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.

If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About the Role:

Glean is seeking a Sales Development Representative Intern to work closely with our Bengaluru-based SDR team and US based Account Executives to learn how to identify, research, and engage potential customers who are a great fit for Glean. Your primary focus will be to support outbound prospecting and early qualification for the North America Corporate segment, while building the core skills required for a high-performing SDR role. You will receive structured training, live coaching, and hands-on exposure to real sales cycles, from researching accounts and personas to supporting discovery conversations. This internship is designed for final-year or final-semester students who are serious about starting a career in B2B SaaS sales and want to learn how top-performing SDR teams operate in a fast-paced, high-expectation environment.

You will:

• Support outbound prospecting into the North America Corporate market through channels such as cold emails, cold calls, and LinkedIn outreach.
• Research target accounts and buyer personas to help build high-quality prospect lists for the SDR and AE team.
• Assist with drafting and iterating outbound sequences and messaging that clearly communicate the value of Glean to different stakeholders.
• Shadow live qualification and discovery calls with potential customers, with the opportunity to gradually run parts of early-stage conversations under guidance.
• Learn how to identify key decision-makers and influencers within target accounts and document these insights in our systems.
• Maintain clean and accurate data in Salesforce and other sales tools by updating contact information, activities, and notes.
• Track your own activity metrics (emails, calls, LinkedIn touches, meetings set) and learn how high-performing SDRs manage their time and pipeline.
• Collaborate with Marketing on following up with marketing-generated leads (MQLs) and share feedback on campaigns and messaging.
• Develop critical SDR fundamentals: outbound prospecting, objection handling, active listening, qualification, value articulation, and basic time/prioritization skills.
• Future opportunities: High-performing interns will be considered for full-time Sales Development

About you:

• Currently in the final year or final semester of a Bachelor’s degree (any discipline). Business, commerce, engineering, or related fields are a plus.
• Able to commit to a full-time internship aligned to North America hours (see schedule section below) for the full internship duration.
• Strong written and verbal communication skills in English; comfortable speaking with professionals in the US and North America.
• Team-first attitude, high ownership, and comfort working in a performance-driven, feedback-heavy environment.
• Openness to direct feedback, willingness to practice, and hunger to improve every week.
• Genuine interest in B2B SaaS, AI, and how technology solves business problems, with motivation to understand and articulate value to prospects.
• Ability to manage multiple tasks (outreach, research, follow-ups) while staying accurate and reliable.
• Basic familiarity with productivity tools (Google Workspace / CRM) and comfort learning new tools quickly.
• Prior internship, part-time role, or campus experience in sales, business development, customer support, placement cell, college fest organizing, or any other customer-facing / outreach-heavy role.
• Exposure to any sales tools such as Salesforce, HubSpot, Apollo, ZoomInfo, Lusha, or LinkedIn Sales Navigator (even via college projects or online courses).
• Experience with structured outreach — for example, running email campaigns, cold calling for college events, fundraising, or similar initiatives.
• Demonstrated track record of meeting goals in any context (academics, internships, sports, student clubs, competitions, etc.).
• Comfort working international hours and maintaining energy and professionalism during calls.

Location:

• This role is hybrid (4 days a week in our Bangalore office)