Sales Operations Associate

5 days ago

india, IN GiftAFeeling Inc. Full time

About ‘GiftAFeeling’:GiftAFeeling is a leading Canadian multinational supplier of corporate gifts, promotional products, branded merchandise, employee uniform, and company swag serving a global clientele including countries like Canada, USA, UK, Germany, Sweden, India, Netherlands, UAE, Japan, and more. It offers 70,000 different products including 287 top-name brands like Nike, Adidas, Bugatti, Yeti, etc. which can be imprinted using its 106+ unique printing techniques. Having worked with 87 of the top 100 Canadian companies, GiftAFeeling has been recognized as one of Canada's top 5 e-commerce businesses by CanadianSME National Business AwardsLocation: Remote (Work From Home)Working Hours (Mandatory): Monday to Friday, 7:00 PM – 3:00 AM IST (Following Canadian timezone and holidays)Compensation will be offered within the ₹40,000-75,000 range based on the candidate’s capability, learning agility, and operational readiness assessed during the interview.Key Roles & ResponsibilitiesManage sales operations using digital tools, systems, and automation platforms.Perform pricing calculations, offer evaluations, and support sales decision-making through logical inputs.Coordinate and streamline email and communication processes for internal and external follow-ups.Maintain structured records, reports, and operational workflows.Ensure timely responses to inquiries and smooth flow of sales-related tasks.Support in data entry, tool operations, and CRM-related activities.Educational Qualification & SuitabilityMinimum Educational Requirement: Bachelor's Degree in any of the following (preferred but not mandatory):Commerce / Business Administration / ManagementEngineering / Information TechnologyMathematics / EconomicsOr any other field with strong analytical or operational exposureRequired Soft Skills:Strong technical proficiency and adaptability with tools/software.Solid command over English (spoken and written).Ability to understand and apply logical reasoning for calculations and business logic.Good with numbers and pricing logic.Advanced communication skills to manage coordination effectively.Detail-oriented and proactive in following up and closing loops.Preferred Candidate Profile:Fresh graduates or early-career professionals (0–3 years experience) looking to gain remote international experience.Individuals with a keen interest in operations, backend coordination, or sales support.Candidates who are:- Comfortable with night shifts (Canadian time)- Detail-oriented and tech-savvy- Quick learners who can pick up new tools independentlyFreelancers or upskilling professionals looking for stable, process-oriented work.Suitable for candidates who:- Want to build operational or sales careers- Prefer structured work and regular hours- Are looking for performance-based growth opportunities- Can work independently with minimal supervisionNot Ideal For:Candidates seeking creative/marketing-heavy rolesIndividuals who are unable to work during night hours consistentlyThose looking for roles with team-based collaboration or high social interactionPreferred Skills (But Not Mandatory):- Prior experience in sales coordination or remote support roles.- Exposure to CRM tools, pricing systems, or operations dashboards.Other Information:This role is ideally suited for self-disciplined individuals comfortable working independently during night hours.Performance during the 3-month probation will determine long-term employment.

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