Customer Support Executive

12 hours ago

Mohali district India, IN Kuickfit - Engineered Nutrition LLP Full time

We are looking for an experienced customer relation executive to join our team. You will ensure that our customers receive great customer service. You’ll be responsible for promptly addressing their inquiries and resolving any issues.

If you are an expert in handling client inquiries, adept at collaborating with other departments to optimise customer experience and have a passion for customer service, you are the ideal candidate for us.

We offer an attractive pay package, comprehensive health benefits, and opportunities for career progression within the company. Our commitment to fostering diversity and inclusivity means we welcome candidates of all backgrounds to apply.


Your role:

  • Establish and maintain positive relationships with existing clients.
  • Provide prompt, efficient, and satisfactory responses to customer inquiries.
  • Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments.
  • Analyse customer data to identify patterns and insights; and leverage this information to enhance customer relationship management strategies.
  • Collaborate with other departments (marketing, sales, logistics, and product development) to optimise the existing customer experience journey.


Your tasks:

  • Manage customer interactions, inquiries and complaints across various channels, including email, phone, and social media.
  • Support successful customer retention initiatives, such as customised marketing campaigns and loyalty programs.
  • Monitor customer feedback regularly and identify areas of improvement in our products and services.
  • Stay updated about industry trends and CRM best practices to ensure our processes and procedures are optimised.


Your profile

  • A bachelor’s degree in a relevant field, such as marketing, business administration, communication, or customer relationship management.
  • 1+ years of experience in a customer-facing role.
  • Successful record of developing and implementing customer relations strategies.
  • Strong problem-solving abilities with time management skills.
  • Fluency in English, Hindi and at least one regional language.
  • Persuasive communication and interpersonal skills to collaborate effectively with internal teams like marketing and product development and integrate customer feedback into the company’s strategies and initiatives.
  • A customer-centric attitude to handle challenging client situations.


Preferred skills and qualifications

  • Prior experience managing a team of customer service representatives.
  • Soft skills such as patience, adaptability, and empathy.


  • ISM Executive

    12 hours ago

    Mohali district, India, IN Nalwa Aero Full time

    Job Description: Independent System Monitoring (ISM) Executive Location: Mohali, Punjab Job Type: Full-Time Reports To: Chief of Independent System Monitoring About the RoleThe CISM Executive will support the Chief of Independent System Monitoring (CISM) in ensuring compliance, efficiency, and continuous improvement within the Design Organization and its...

  • Account Executive

    12 hours ago

    Mohali district, India, IN Bits In Glass Full time

    Job Title: Executive – UK/NA/US AccountingLocation: Mohali (Work From Office)Job Type: Full-timeExperience: 2 to 4 yearsJoining: ImmediateJob SummaryWe are seeking an experienced Executive – UK/NA/US Accounting with a strong background in QuickBooks and relevant accounting practices. This role focuses on managing and maintaining accurate financial...

  • Customer Support Associate

    12 hours ago

    india, IN Aasma Careers Full time

    Job descriptionWe are hiring for a MNC Company for Language Interpreter (Customer Support) Role. Permanent Work From Home PAN IndiaLanguages :- Punjabi/Bengali/Nepali/FrenchNote :- Excellent English Speaking SkillJob Description:This is a full-time remote role for a Language Interpreter. The Language Interpreter will be responsible for providing accurate...

  • Sr Executive Payroll

    12 hours ago

    Mohali district, India, IN AVASO Technology Solutions Full time

    Job Title – Sr Executive PayrollLocation - Mohali, Punjab Job Description:We seek an experienced, team member to join our team at AVASO.As a Sr Executive, you will oversee all aspects of Global payroll processing, ensuring accuracy, compliance and timely payments of employees at AVASO. You will also collaborate with various departments to gather and...

  • Executive Background Verification

    12 hours ago

    Mohali district, India, IN TP Full time

    ✨ Teleperformance is hiring– Executive – Background Verification✨ Location: Mohali Eligibility: MBA Freshers Welcome!What You’ll Do:✅ Handle end-to-end background checks✅ Coordinate with candidates & verification agencies✅ Maintain accurate records & reports✅ Ensure compliance and timely processingWhat We’re Looking For:⭐ Excellent...

  • Accounts Executive

    12 hours ago

    Mohali district, India, IN TAC Security Full time

    Job Summary:We are looking for a detail-oriented and proactive Accounts Executive to manage daily financial operations, ensure accurate record-keeping, and assist in budget preparation and financial reporting. The ideal candidate will bring experience in managing accounts within a technology or cyber security environment, with a strong understanding of...

  • Senior Sales Executive

    12 hours ago

    Mohali district, India, IN HomeLane Full time

    Prospect relentlessly to build pipeline and build strong relationships with prospectsOwn the experience we give every prospective customer from the first time they interact with usBe responsible for achieving sales targets by working with a talented group of interiors designersBe proactive about solving problems even if it's outside of your area and be ready...

  • Talent Acquisition Specialist

    12 hours ago

    Gurugram, Haryana, India, IN The Executive Centre Full time

    The Executive Centre (TEC) is Asia’s premium flexible workspace provider, opened its doors in Hong Kong in 1994 and today boasts over 240+ centres in 37 cities and 15 markets.The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive....

  • Assistant Architect

    12 hours ago

    Mohali district, India, IN Design and Architecture Studioz Full time

    Company Description We suggest you enter details here. Role Description This is a full-time on-site role for an Assistant Architect located in New Chandigarh area of Mohali district. The Assistant Architect will support senior architects in developing architectural designs, preparing plans, and coordinating with clients and stakeholders. Day-to-day tasks...

  • Sr. Data Entry/ Analyst

    12 hours ago

    Mohali district, India, IN Faspin Technologies Pvt. Ltd. Full time

    Join Our Team as a Sr. Data Entry/ Analyst at Faspin Technologies Pvt. Ltd.!Are you a highly analytical and experienced Senior Data Entry/Analyst with a passion for transforming complex data into actionable insights? Faspin Technologies Pvt. Ltd. is looking for a skilled professional to elevate our data-driven decision-making processes.If you thrive on...