Application Lead

3 weeks ago

Mumbai Maharashtra India, Maharashtra ICICIDirect Full time

Role : Institutional Business IT Applications Lead / Market App lead / Technology Lead


Location : Prabhadevi.


Department : Information Technology – Institutional Business


Experience :10+ years in IT with significant exposure to institutional trading platforms



Role Overview:


The Institutional Business IT Applications Head will lead the technology function supporting key institutional trading and business applications such as Flex, Greek, Omnesys, TCS, and other front-to-back systems. The role entails overseeing Level 3 (L3) support, managing Level 1 (L1) and Level 2 (L2) support teams, ensuring uptime and performance of critical platforms, and facilitating regulatory and exchange-related approvals. The incumbent will collaborate closely with business, operations, and external vendors to align technology solutions with institutional business goals. This role will also have full ownership of Beginning-of-Day (BOD) and End-of-Day (EOD) application readiness and completion.


Key Responsibilities:


  • Oversee application lifecycle and support for Flex, Greek, Omnesys, TCS, and other institutional systems.
  • Ensure optimal performance, scalability, and stability of platforms in alignment with business requirements.
  • Coordinate with vendors and internal teams for issue resolution, upgrades, and customizations.
  • Lead L3 support for critical incident handling and root cause analysis.
  • Supervise and mentor L1 and L2 support teams, ensuring efficient day-to-day operational support.
  • Establish and enforce SLAs for issue resolution and system availability.
  • Take end-to-end ownership of BOD and EOD processes, ensuring all systems are production-ready before market open and properly closed post-market.
  • Liaise with trading desks, compliance, and operations to translate business needs into technology solutions.
  • Manage exchange-related integrations, certifications, and regulatory approvals (e.g., from NSE, BSE , MCX & NCDX).
  • Prepare and review documentation required for audits and exchange reporting.
  • Build and manage a high-performing application support and development team.
  • Define team KPIs, provide performance feedback, and guide professional development.
  • Drive key IT projects, migrations, or deployments relevant to institutional business.
  • Implement change management processes and ensure minimal disruption to production systems.
  • Handson experience on Algo Trading.


Qualifications & Experience:


  • Bachelor’s or Master’s in Computer Science, Information Technology, or related field.
  • 10+ years of experience in IT roles, with at least 4 years in a leadership capacity.
  • Strong understanding of institutional trading platforms like Flex, Greek, Omnesys, and TCS.
  • Proven experience managing multi-tier support teams (L1, L2, L3).
  • Experience handling exchange approval processes and compliance in the capital markets domain.
  • NISM certificate-7 –will add advantage if have.


Key Skills:


  • Deep understanding of financial markets and institutional trading workflows
  • Incident, problem, and change management (ITIL certification is a plus)
  • Strong analytical, communication, and vendor management skills
  • Ability to work in a fast-paced, regulated environment with tight deadlines
  • Familiarity with FIX protocol, APIs, and order management systems

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