Operations Team Lead
4 weeks ago
Roles and Responsibilities
- Be responsible for the team’s overall performance.
- Take care of Attrition, Shrinkage, CSAT, Quality, FCR.
- Resolve queries in exceptional situations and escalate them, when required (by following proper channels).
- Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.).
- Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task.
- Provide the team with a vision of the process objectives.
- Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples.
- Be sensitive to the needs of the team members and create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.
- Facilitate problem solving and collaboration.
- Conduct quality analysis on the listings processed by moderators, ensure teams quality is up to the set benchmark.
- Focus on accelerating teams’ performance.
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Team Lead
5 days ago
Jaipur, Rajasthan, India Team Vertex Cosmos Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTeam Leader (Cosmetic Brand - International Process)Location: Jaipur, IndiaDepartment: OperationsEmployment Type: Full-timeAbout the RoleTranscom is seeking a dynamic and experienced female Team Leader to join our operations team in Jaipur. You will be at the forefront of our international process for a leading cosmetic brand, guiding and motivating a team...
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Operations Team Lead
4 weeks ago
Jaipur, Rajasthan, India, Rajasthan TP Full timeRole & responsibilities Candidate should have international exposure with team handling experience.Be responsible for the teams overall performance.Ensure timely and effective completion of assigned tasks.Resolve queries in exceptional situations and escalate them, when required (by following proper channels).Compile and publish reports on teams’...
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Team Lead
4 weeks ago
Jaipur, Rajasthan, India, Rajasthan TP Full timeWe're Hiring | Team Leader – Operations Join the global leader in digital business services and take the next step in your career!Role: Team Leader – OperationsProcess: Non-Voice (Chat & Email)Experience Required: Minimum 1 year as a Team Leader in BPO (Chat/Email process preferred)Key Responsibilities:Drive team performance through coaching &...
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Team Lead
3 weeks ago
Jaipur, Rajasthan, India, Rajasthan Programmers.io Full timeJob Description:Job Title: Team Lead- Power BIShift Timings:Should be able to work until 10:30 PM ISTLocation: PAN INDIA Remote, Work from HomeExperience Required:7 - 15 YearsNote- Please ensure the Power BI Desktop App is installed on your laptop/system in advance of the interview.Strong expertise in Power BI, DAX, SQL, Data Modelling, PowerBi...
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Lead Generation
3 weeks ago
Jaipur, Rajasthan, India, Rajasthan Growleads.io - AI Powered B2B Lead Generation Agency Full timeRole - Lead Generation & Outreach SpecialistLocation - JaipurJob Type - Full-TimeSalary - 25k-35k per monthAbout the RoleWe’re seeking a results-driven Lead Generation Expert who will own both outbound and inbound prospecting. You’ll identify high-quality leads, nurture early-stage relationships, and fuel our sales pipeline with qualified opportunities....
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Team Lead- Outbound Sales
4 weeks ago
Jaipur, Rajasthan, India, Rajasthan TP Full timeTeam Leader – Voice Process (Banking/Sales)Location: Mansarovar, Jaipur | Salary: Up to ₹3.9 LPA | Work Days: 6 Days | Joining: ImmediateEducation- Any Grad/ IntermediateKey Responsibilities:Lead and manage daily operations and team performance.Maintain MIS reports, rosters, and performance data.Drive KPIs: AHT, Shrinkage, Attrition, Occupancy,...
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Sales Team Lead
4 weeks ago
Jaipur, Rajasthan, India, Rajasthan Hike Education Full timeRoles & Responsibilities ● Create an inspiring team environment with an open communication culture. ● Set clear team goals. ● Delegate tasks and set deadlines. ● Oversee day-to-day operation. ● Monitor team performance and report on metrics. ● Discover training needs and provide coaching. ● Listen to team members’ feedback and resolve any...
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AVP-Finance Lead Operations
3 weeks ago
Jaipur, Rajasthan, India, Rajasthan Genpact Full timeWe are inviting applications for the role of Assistant Vice President, Finance Lead Operations.In this role, the candidate will lead a team of F&A resources supporting a US-based retail broker firm. This is a specialized functional lead position overseeing approximately 100 F&A professionals across R2R, I2C, and P2P, spanning multiple delivery...
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Sales Team Lead
4 weeks ago
Jaipur, Rajasthan, India, Rajasthan Pickyourtrail Full timeDESIGNATION: Sales Team Lead / ASMLOCATION: Jaipur ELIGIBILITY: Only candidates with experience in the travel industry are eligible to apply.WHAT ARE WE LOOKING FOR?Are you that high-performing Team Lead / Assistant Sales Manager who will help us meet our customer acquisition and revenue growth targets? Do you have it in you to maximize the sales team’s...
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Team Lead
2 weeks ago
Jaipur, Rajasthan, India Suncrypto Full time ₹ 3,84,000 - ₹ 4,80,000 per yearJob Title: Customer Support Team LeadKey Responsibilities:Supervise and support a team of Customer Support Executives.Monitor daily operations and team performance metrics.Handle escalated customer issues and ensure timely resolution.Conduct regular coaching, training, and performance reviews.Ensure adherence to SOPs and continuous process...