Operations Team Lead

We are seeking a Cloud Operations Lead to support a leading IT R&D organization in Kolkata. This role ensures the stability, performance, and security of cloud-based systems while driving operational excellence through proactive monitoring, incident management, automation, and capacity planning. You will lead cross-functional teams, optimize cloud resources...

A renowned transport company is currently hiring Marketing Operation - Team Lead position for Kolkata location.Preferred candidate profileExperience: 5 7 years in marketing, branding operations, and marketing operationsLeadership: Minimum 3 years of team-leading experience, managing 56 membersAge: Up to 40 yearsEducation: MBA in MarketingSkills &...

Company DescriptionPemlix Technology Solutions Pvt. Ltd. is a premier IT solutions provider, excelling in BPO services such as lead generation, sales support, bespoke solutions, back office operations, and inbound process management. With a strong global presence, the company delivers scalable solutions to automate current business processes and adapt to...

Job Summary:The Team Lead will be responsible for supervising a team of customer service executives handling international voice-based operations. The role involves ensuring service delivery excellence, achieving performance targets, and maintaining a high standard of customer satisfaction through effective team management, process improvement, and...

Role and Key Responsibilities:Ensure the team consistently meets or exceeds client SLAs and performance metrics.Act as the first point of escalation for customer-related queries, providing timely and effective resolutions.Build strong interpersonal relationships within the team, fostering a sense of unity and alignment with customer values and business...

Role & responsibilitiesAbout the Role:Were looking for a detail-oriented and proactive Team Leader to oversee our back-office operations team. The ideal candidate will manage daily activities, monitor performance, and ensure accuracy in data management and reporting.Key Responsibilities:Lead and guide the back-office team to achieve daily and monthly...

Key Responsibilities :Revenue generation through different sales channels and Multimedia solutionsMake sales calls and be on ground to ensure client meetings are closedPrepare client proposals & presentationsPlan weekly sales cycle by doing account mining of the allocated accounts through client meetings accordinglyPrepare sales related reports including...

Walkin Drive in KolkataJob Title: Team Lead – OperationsLocation: Hyderabad / BangaloreExperience: Minimum 5 years in International Inbound Voice ProcessJob Summary:We are seeking an experienced and dynamic Team Lead – Operations to manage day-to-day activities in an International Inbound Voice Process. The ideal candidate should have strong people...

Job Description:Exposure and knowledge of Finance - Equities market expecially Company Financials and Analyst and Broker EstimatesLead a team of upto 15-20 team membersReview, drive and manage Client defined SLAs and internal metricsResponsible for Production Management, gather, track and report productivity metricsAnalyze volume trends to understand the...

We are seeking an experienced and proactive Team Lead to manage the Website & Mobile Application Voice Process team. The ideal candidate will be responsible for leading a team of professionals who handle client communication, requirement gathering, project coordination, and delivery for website and mobile app development projects. This role requires strong...