Team Lead
12 hours ago
Job Description:
Exposure and knowledge of Finance - Equities market expecially Company Financials and Analyst and Broker Estimates
Lead a team of upto 15-20 team members
Review, drive and manage Client defined SLAs and internal metrics
Responsible for Production Management, gather, track and report productivity metrics
Analyze volume trends to understand the reasons for any peaks or valleys in work volume and manage resources accordingly
Participate in implementation of process improvement recommendations
Provide leadership, guidance and feedback on individual and team performance
Meet and exceed all performance thresholds
Compile performance reports and customer feedback, ensure timely receipt and action on customer feedback
Participate in various projects and continuous process improvement activities
Participate in Operations/Relationship calls
Responsible for team motivation, providing feedback, coaching and conducting reviews of analysts
Identify training needs, gaps for analysts and suggest soft skill/process specific trainings
Working knowledge of MS Office
Location
Kolkata
Job Function
BUSINESS PROCESS SERVICES
Role
Support Executive
Job Id
376343
Desired Skills
Team Leader | Finance
Desired Candidate Profile
Qualifications : BACHELOR OF COMMERCE
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