Guest Services Coordinator

Company DescriptionIndiCure has been the most trusted name for Medical Tourism in India since 2010. Our reputation is built on a highly personalized and meticulous approach, working only with select surgeons and hospitals in India who meet our quality criteria. This ensures the best medical care and personalized attention for our patients. We have earned...

Roles and ResponsibilitiesGreet guests upon arrival, welcome them to the hotel, and provide information about facilities and services.Handle guest complaints, requests, and feedback in a professional manner to ensure high levels of customer satisfaction.Manage front office operations, including check-in/check-out processes, room assignments, and...

POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages....

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India, 400087ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Mumbai Juhu, Juhu Tara Road, Mumbai, Maharashtra, India, 400049ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all...

Job Title: Guest Relations Executive (GRE)Job Summary:We are looking for a warm, professional, and service-oriented Guest Relations Executive (GRE) to enhance the guest experience from arrival to departure. The GRE will serve as the face of the property, ensuring guests feel welcomed, valued, and well taken care of throughout their stay or visit.Key...

Safety and SecurityReport work related accidents, or other injuries immediately upon occurrence to manager/supervisor.Complete appropriate safety training and certifications to perform work tasks.Policies and ProceduresProtect the privacy and security of guests and coworkers.Maintain confidentiality of proprietary materials and information.Perform other...

A Guest Relations Executive (GRE) is responsible for providing excellent customer service, handling guest inquiries and complaints, and ensuring a positive guest experience. Key duties include welcoming guests during check-in and check-out, managing guest records, and coordinating with various departments to address guest needs and feedback. This role...

Job Title: F&B Service StaffJob Summary:The F&B Service Staff is responsible for providing excellent customer service by ensuring guests have a pleasant dining experience. This role involves taking orders, serving food and beverages, maintaining cleanliness and hygiene standards, and supporting smooth restaurant operations.Key ResponsibilitiesGreet and seat...

Role DescriptionThis is a full-time on-site role for a Guest Relations Executive located in Mumbai. The Guest Relations Executive will be responsible for ensuring a warm, professional, and courteous welcome to all guests, addressing their needs and preferences to enhance their experience. The role involves managing guest inquiries, coordinating with other...