Customer Service Executive
1 week ago
- SHOULD HAVE MINIMUM 6 MONTHS OF TELECALLING EXPERIENCE.
- Excellent communication skills.
- Good team player.
- Good at net surfing skills.
- Basic Computer knowledge.
- Well versed with social media.
- Managing incoming calls and customer service inquiries
- Generating sales leads that develop into new customers
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Salary:
₹9, ₹10,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bhilai: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Experience:
- total work: 1 year (required)
- Customer service: 1 year (required)
Language:
- English (required)
- Hindi (required)
Speak with the employer
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