Customer Care Assistant

2 weeks ago


Bhilai, Chhattisgarh, India PMG Placement Full time

Job Title:
Customer Care Assistant

Location:
Bhilai

Salary: 8000/- to 12000/- PM

Experience: 0 to 2 Years

Qualification:
Graduate

Job Duties:

  • Giving information and helping to solve customer problems.
  • Selling products and taking orders.
  • Arranging services for customers, for example, booking hotel rooms or arranging car hire.
  • Processing complaints and, if appropriate, issuing refunds.
  • Taking information from customers and entering it into a database.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints

Salary:
₹8, ₹12,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Bhilai, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (preferred)

Experience:

  • Customer care Assistant: 1 year (preferred)

Speak with the employer

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