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Technical Support Associate

3 months ago

Jaipur, Rajasthan, India Webspiders Interweb Private Limited Full time
  • Handling technical support tickets
  • Respond to service down alerts and notifications promptly
  • Handling customer queries effectively
  • Maintaining & providing constant support to clients as per the given SLAs
  • Handling L1 & Phone Support issues
  • Handle tickets/live chats efficiently
Requirements
  • Candidates with RedHat, MCSA Certification/Training or IT background to apply
  • Good Communication Skills
  • Ability to deal with clients and their queries
  • Logical Thinker
  • Excellent interpersonal skills