Customer Support Associate
5 months ago
**About Company -**
**Tummy Pops** is a premium Mukhwas-Mouth Freshener brand that aims to revolutionize the way Mukhwas Industry is perceived. We aim to escalate the perception about Mukhwas / Mouth Fresheners with our exquisite premium range of hand-made offerings.
Website : tummypops.in
**Location **:Krishna Square Building, 103-105, 1st Floor, Subash Nagar, Jaipur.
We are at Dalmia IT Solutions Pvt. Ltd. (Shoolin) is looking for a competent Customer Support Associate for one of our global clients.
**Responsibilities**:
- Solving customer grievances.
- Contacting existing customers as well as prospective customers.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products.
- Making recordings of all the customers phone calls.
- Escalating customer queries in a proper and timely manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.
**Must Haves**:
- Great Comminution Skills.
- Work experience as a Tele caller, Tele marketer, or a similar role in the Sales Department.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure.
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Work Location: In person
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