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Customer Support Associate
3 days ago
**Job Description (Voice): Customer Support Associate (CSA )**
**Responsibilities**:
- Basic Telephone Etiquette and basic computer skills
- Good Communication skills in English and Hindi
- Responsible to provide excellent customer service, solving questions and complaints related to customer queries
- Responsible for handling calls from new and existing customers regarding a variety of requests
- Should be able to handle inbound calls resolving customer queries
- Ability to write, read and speak English to suit business needs
- Willing to work flexible Shifts.
- Achieve the sales target ,Distribution Handling ,Customer Handling ,Preparing various reports
**Preferred**:
- Any Undergraduate can apply
- 6 Day working/Rotational Week off
- Female: Maximum shift till 8 PM
- Male: Maximum shift till 1 AM
- Only Experinece can apply
**Package**:
- 1 Year experience: 1.20LPA- + Incentive (upto 12,500/- Take home)
- 2 Years experience: 1.50LPA- 2.50 LPA + incentive (upto 20.,500/- Take home)
**Perks & Benefits**:
- PF and ESI / Health Insurance
- Night Shift pick & drop
- Performance Incentives
- Opportunity to grow internally with our Internal Job Postings
**Job Types**: Full-time, Permanent
Pay: ₹12,297.07 - ₹15,500.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- Performance bonus
- Shift allowance
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Expected Start Date: 13/05/2024
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