Head- Enterprise Application

1 week ago


Mumbai, Maharashtra, India Shalina Healthcare Full time

About Shalina Healthcare:
Shalina Healthcare is one of the largest pharmaceutical companies in sub-Saharan Africa.

Forthe last 40 years, across over 20 countries, we have made it our mission to provide quality medicines & brands to those who need it the most.

Wemanufacture and distribute branded prescription, over-the-counter pharmaceutical and consumer products, across a broad range of therapeutic groups, including anti-malarial, anti-inflammatory, respiratory, gastrointestinal, nutrition, oral care, dermatology, sexual well-being and antiseptic liquids & soaps.

Leading brands, great people and a focus on influencing the well-being of people have made Shalina a household name in Africa.

We are proud ofour history and have big ambitions for the future. Our vision for 2030 is to be the health champion of Sub-Saharan Africa.

To achieve this, we are looking for the right people to join us and create a lasting impact not just within ourcompany but on the communities we serve.

Everyone in our company has a crucial role to play, and we are looking for people who identify with our Core Values and are as passionate about our Mission as we are.


What you become a part of :

As the Head of Enterprise Applications, you will be responsible for overseeing the design, development, implementation, and maintenance of our enterprise applications, with a primary focus on Microsoft Business Central, SAP S4/HANA, SFA and CRM solutions.


What to expect :

System Implementation and Management:


Lead the implementation, configuration, and customization of Manufacturing, Planning and Quality, and Supply Chain process areas in SAP S4/HANA across business units in India and Africa.

Lead the implementation, configuration, and customization of Microsoft Business Central, SFA, CRM and other business applications.
Continuously evaluate and optimize the performance, scalability, and security of business applications.

Interact with and manage key stakeholders globally to ensure seamless business execution and drive enhanced value from ERP and other IT solutions through process standardization and integration.

Identify and implement best practices to enhance system efficiency and effectiveness.
Manage data quality and data governance within the enterprise applications.
Ensure data integrity, security, and compliance with industry regulations.
Collaborate with cross-functional teams to design and implement integration solutions with other business-critical systems.
Evaluate and drive adoption of new technologies (like IoT, Industry 4.0, MES, etc.) in Manufacturing processes.

Team Management:
Recruit train, and mentor a team of skilled professionals responsible for supporting and maintaining enterprise applications.
Set clear goals and objectives for the team and conduct performance evaluations regularly.

Vendor Management:
Collaborate with external vendors and consultants to optimize the performance and functionality of enterprise applications.
Negotiate and manage vendor contracts and service level agreements.

Project Management:
Define project scope, timelines, and budgets for enterprise application projects.
Monitor project progress, identify issues, and implement solutions to ensure successful project delivery.

Business Process Optimization:
Work closely with business stakeholders to identify opportunities for process improvement and automation using enterprise applications.
Ensure that enterprise applications support and enhance critical business processes.

Budget Management:
Develop and manage the IT budget for enterprise applications, ensuring cost-effective solutions.
Optimize resource allocation and staffing to support project demands and operational needs.

Essential education, experience and skills :
Bachelor's degree in Computer Science, Information Technology, or a related field.
Total 15+ years' experience in design, development, implementation, and support of Business Applications.

8 years of SAP IT experience (4 or more end to end SAP implementations as a module lead or process owner and 2 or more SAP support projects).

Strong understanding of pharmaceutical industry regulations and compliance.
Strong functional knowledge of Manufacturing and Quality Management, and Supply Chain processes, preferably in Pharma or Manufacturing domains.

Strong knowledge of SAP PP, QM and MM (including configuration) and hands-on experience in SAP including integration with other modules.

Experience of managing POS solutions in Retail environment will be an added advantage.
Relevant certifications in Microsoft Business Central and SAP S4/HANA, and Project management (e.g., PMP) are a plus.
SAP PP or SAP MM certification is preferred.
Excellent communication, leadership, and interpersonal skills.
Ability to collaborate effectively with cross-functional teams and external partners.
Experience working cross-culturally with diverse colleagues across multiple countries.
Should be flexible to work in Africa time zones.

Application :


If this role is of interest to you please upload a recent copy of your CV and a member of the Talent Acquisition team will be in touch.

We believe that equal opportunities mean inclusion, diversity and fair treatment for all.
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