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IT Analyst

3 months ago

India QuEST Global Services Pte. Ltd Full time

Quest Global is an organization at the forefront of innovation and one of the world's fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.

As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we're eager to hear from you.

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:

Roles & Responsibilities:

Provide day to day end-user support for a fleet of 1000+ PC's. PCs, Printer and Software support – Installation, Configuration & Troubleshooting Support PC Upgrades / Refresh and IT security end critical patching. Responsible for Asset Management and tracking (PC's, Printers, Accessories). IT support for the planned network and server outages. Microsoft Azure virtual desktop support. Work with Global teams on different time zone. Basic Qualifications: Graduate with 6 to 7 years' experience in IT Infrastructure field Effective problem-solving skills and ability to work independently. Top Candidates will also have: Knowledge in Windows Operating System (OS V10 & V11) and cloud networking principles (VPN, DNS). Knowledge in Active Directory, ServiceNow, Asset management, network troubleshooting. Candidate should have excellent communication skills and good team player. Candidate should be willing to work in rotating first or second shift.