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Customer Care Executive
1 week ago
JOB||Aabhyasa is Hiring|| Customer Care |Gurugram|Immediate or 30 Days Joiner
Greetings from Aabhyasa Technology Pvt. Ltd
Aabhyasa is a fast-growing organization based out of Varanasi/Gurgaon. We at Aabhyasa Technologies Private Limited are mainly into IT and Training. We conduct webinars, teleconferences on topics related to various industries majorly in healthcare. We also host webinars sessions in information and technology, HR, Education, Food and Beverage, and Management for the audiences based all across the globe with a motive to enhance their professional skills.
Job Details:
Designation:
Customer Care Executive
Job Location:
Gurugram
Qualification:
Graduate
Salary Range:
Negotiable
Industry Experience:
Min 6 months
Working days: 5 Days (Night Shift) (Sat-Sun Fixed Off)
Work Location:
- 9thFloor, Spaze Itech Park, A1 Tower, Sector 49, Sohna Road, Gurgaon
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Benefits:
1)Healthy Work Culture
2)Sat - Sun Fixed OFF
3)5 Days working
4)Good Opportunity for career progression
Pay:
From ₹16,487.00 per month
Schedule:
- Night shift
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Customer calling: 1 year (preferred)
Language:
- Hindi (preferred)
- English (required)
Expected Start Date: 16/01/2023
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