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Customer Care Executive

3 months ago

Gurgaon, Haryana, India Kalp Solutions Full time

URGENT HIRING FOR CUSTOMER CARE EXECUTIVE

Responsibilities

  • Provide endtoend service support to our customers.
  • Work with internal teams to resolve customer issues promptly.
  • Gather and pass on the feedback from customers to product development teams.
  • Proactively engage with customers to enhance retention and loyalty.
  • Meet the high standards of professional conduct, turnaround time and accuracy set by the team.

Eligibility Criteria

  • Excellent verbal and written communication required (Preferred
  • English)


 For Voice
  • Focus in fluency + Strong stability.
  • Should be fine with working from office.
  • Only Graduates (No Btech/BE) can apply. Also Freshers who have graduated can apply.
  • Age should be 18+ years.

Job Types:
Full-time, Regular / Permanent

Salary:
₹22,500 per month.

Schedule:

  • Rotational shift.
  • 5.5 working days.

Supplemental pay types:

  • Travel Allowance.
  • Yearly bonus.
  • Performance bonus.

Ability to commute/relocate:

-
Gurgaon, Haryana : Reliably commute or planning to relocate before starting work (required)

Thank You.

Job Types:
Full-time, Regular / Permanent, Fresher

Salary:
₹22,500.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Are you comfortable with Rotational shift?

Education:

  • Bachelor's (required)

Language:

  • English (required)