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Customer Care Executive

2 months ago

Gurgaon, India S-CCI India Private Limited Full time
Company Description
S-CCI India Private Limited is an Indo-Japanese Joint Venture Company based in Gurugram, specializing in manufacturing and marketing the Golden Cruiser range of products, including Anti-Freeze Radiator Coolants, Brake Fluids, and Functional Chemicals. The company prides itself on continuous technical evolution and maintaining high standards in its advanced laboratories to exceed international recommendations. S-CCI's products are trusted by renowned manufacturers such as Mercedes-Benz, Ford, Nissan, and Toyota.
Role Description
This is a full-time on-site role for a Customer Care Executive at S-CCI India Private Limited in Gurugram. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering excellent customer service, effective communication, and supporting sales activities on a daily basis.
Qualifications
Customer Support, Customer Satisfaction, and Customer Service skills
Excellent communication skills
Sales support experience
Strong problem-solving abilities
Ability to work well under pressure
Knowledge of automotive industry practices is a plus
Bachelor's degree in Business Administration or related field