Customer Care Executive

3 days ago

Gurgaon, India Glow right electric source pvt Ltd Full time

**Job Title: Customer Care Executive**

**Company**: The High Life Cuisine

**Location**:223, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122015

**Job Description: As a Customer Care Executive, you will be the front-line representative of our food processing company, responsible for providing exceptional customer service and support. You will serve as the primary point of contact for our valued customers, addressing their inquiries, resolving issues, and ensuring a positive experience with our products and services. Your role will be critical in maintaining customer satisfaction and building strong relationships with our clients.**

**Responsibilities**:

- Assist customers in placing orders, tracking shipments, and addressing product-related questions or concerns.
- Resolve customer complaints and issues effectively, aiming for first-call resolution whenever possible.
- Provide product information, handling questions about ingredients, nutritional details, and allergens.
- Handle and process customer returns, exchanges, and refunds in accordance with company policies.
- Collaborate with other departments, such as Sales and Quality Assurance, to address customer concerns and ensure a seamless customer experience.
- Keep accurate records of customer interactions, transactions, comments, and complaints in the customer database.
- Identify trends in customer inquiries and provide feedback to the management team for continuous improvement.
- Follow up with customers for the repeat orders and obtain feedback on their experience with our company.
- Stay up-to-date with product knowledge and company policies to provide accurate information to customers.
- Uphold a high level of professionalism and empathy when interacting with customers to build trust and loyalty.
- Coordinate with riders to create a route map to ensure timely delivery.

**Requirements**:

- Previous experience in customer service or a related role is preferred.
- Excellent communication skills, both verbal and written, with a friendly and positive demeanor.
- Strong problem-solving abilities and the capacity to remain calm and composed in challenging situations.
- Empathy and a genuine desire to assist customers and provide top-notch service.
- Proficiency in using customer support software, CRM systems, and other relevant tools.
- Flexibility to work in shifts, including weekends and holidays, as customer care may require 24/7 coverage.
- Knowledge of food processing or the food industry is a plus but not mandatory.

**Preferred**:

- A bachelor's degree in a relevant field.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9311135702

  • Customer Care Executive

    4 weeks ago

    Gurgaon, India Hirebloc Ventures Pvt Ltd Full time

    **Urgent Hiring for customer care executive** **Salary - 15K - 20K** **Location - Gurgaon** **Freshers are also welcome.** **Role Description** This is a full-time on-site role for a Customer Care Executive located in Gurugram. The Customer Care Executive will be responsible for responding to customer queries and complaints, providing customer support,...

  • Customer Care Executive

    2 months ago

    Gurgaon, India BAEBEAU SKIN CARE EMBODIES Full time

    **Customer Support Executive Job Description** Baebeau is looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional...

  • Customer Care Executive

    2 months ago

    Gurgaon, India Leom International Full time

    Profile-Customer Care executive Education - 12th, Graduate Experience - Fresher and Experience Working Days - 6 days Location - Gurgaon Shift Time-9am to 6pm Languages - Marathi, Malayalam, Gujarati, Kannada, Hindi and English **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to...

  • Customer Care Executive

    3 weeks ago

    Gurgaon, India Rxcruit Advisors Full time

    **NOTE: APPLY ONLY IF COMFORTABLE WITH Sector 18, Gurgaon LOCATION.** **Preferred: FLUENCY IN ORIYA OR BENGALI LANGUAGE IS A MUST** **Role Description**: This is a full-time on-site role for a Customer Care Executive located in Gurugram. The Call Customer Care Executive will be responsible for providing excellent customer service, ensuring customer...

  • Customer Care Executive

    1 week ago

    Gurgaon, Haryana, India Hirebloc Ventures Pvt Ltd Full time

    Urgent Hiring for customer care executiveSalary - 15K - 20KLocation - GurgaonFreshers are also welcome.Role DescriptionThis is a full-time on-site role for a Customer Care Executive located in Gurugram. The Customer Care Executive will be responsible for responding to customer queries and complaints, providing customer support, ensuring customer...

  • Customer Care Executive

    2 weeks ago

    Gurgaon, India Kalp Solutions Full time

    **Job Description: Customer Care Executive (German Speaker)** Position: Customer Care Executive (**German Speaker**) **Location: Gurgaon, India** **Responsibilities**: - Providing excellent customer service and resolving customer issues - Managing and maintaining customer data and information in the customer database - Assisting with sales and upselling...

  • Customer Care Executive

    2 weeks ago

    Gurgaon, India Aaptha Consultancy Services Full time

    Hello, We have a requirement for **Customer Care Executive. **This role requirement is for a Bank and it is on the rolls of the Bank Opportunity. Inbound Voice Process: Customer Care Language: Hindi and English Qualification: Any Graduate Age: Less than 29 Years Location: Sector 132, Gurgaon. Shift: Rotational Shift **Job Types**: Full-time,...

  • Customer Care Executive

    1 week ago

    Gurgaon, India FCI-CCM Full time

    Job Title: Customer Care Executive **Work Location**:Manesar **Desired Experience**:2- 5 years No. of days working: 6 **Weekly Off**:Sunday (Fixed off) **Work from Home/Office**:Work from Office **Shift**:Rotational Shift **Broad Function**:We are looking for a seasoned **Customer Care Executive **with excellent command over English. Person shall be...

  • Customer Care Executive

    2 weeks ago

    Gurgaon, India EJS Business Solutions Full time

    Customer care executive required who can speak Telugu or Tamil, or Marathi or Gujarati. **Salary**: ₹16,000.00 - ₹23,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service: 1 year (preferred) **Language**: - Telugu, Tamil, Gujarati,...

  • Customer Care Executive

    2 weeks ago

    Gurgaon, India EJS Business Solutions Full time

    Customer care executive required who can speak Telugu or Tamil, or Marathi or Gujarati. **Salary**: ₹16,000.00 - ₹23,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) - Customer...

  • Customer Care Executive

    2 months ago

    Gurgaon, India Bake Wish Private Limited Full time

    Hi We are looking to hire Customer Care Executives, for our domestic call center. Immediate joiners preferred. **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Evening shift - Weekend availability Supplemental pay types: -...

  • Customer Care Executive

    5 days ago

    Gurgaon, India Bake Wish Private Limited Full time

    Hi We are looking to hire Customer Care Executives, for our domestic call center. Immediate joiners preferred. **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Evening shift - Weekend availability Supplemental pay types: -...

  • Customer Care Executive

    1 week ago

    Gurgaon, Haryana, India Four Star Consultancy Full time

    urgent hiring. CUSTOMER CARE EXECUTIVE(0-4)EXPERIENCE.What we are looking for in a candidate Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines Keeping a Record of the Customers Giving the right pitch to the potential customers, so they...

  • Customer Care Executive

    2 months ago

    Gurgaon, India Lavasya Solutions Full time

    Hiring for customer care Executive Graduation is Mandatory 6 months BPO Experience is required Excellence English Communication Skill is required Work From Office Location : Gurgaon **Salary**: From ₹22,000.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Gurgaon, Haryana: Reliably commute or planning to relocate before...

  • Customer Care Executive

    2 days ago

    Gurgaon, India Lavasya Solutions Full time

    Hiring for customer care Executive Graduation is Mandatory 6 months BPO Experience is required Excellence English Communication Skill is required Work From Office Location : Gurgaon **Salary**: From ₹22,000.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Gurgaon, Haryana: Reliably commute or planning to relocate before...

  • Customer Care Executive

    3 weeks ago

    Gurgaon, India shaadi.com Full time

    **Customer care executive** Skills set: Hindi & English No VETI 3 **Outbound Process** **Qualification**: Graduate/ Under Graduate Can be consider **Experience**: 6 months to 1 year Experience **Salary**: ₹19,000 CTC **Shift**: 9 am to 8 pm ( 9 hours window for agent ) **Work Culture**: 6 days working **Locatio**n: Phase IV, Udyog Vihar,...

  • Customer Care Executive

    3 days ago

    Gurgaon, India PnM HR Solution Full time

    Urgent requirement of Customer Care Executive. Shifts : Rotational, Till 8 PM for Girls Salary : Upto 32k, upto 30 k in hand Location : Gurgaon International Voice process UG can also apply Minimum 6 months of customer service experience required 1 way cab facility provided 5 day working Excellent spoken English required mandatory **Job Types**:...

  • Customer Care Executive

    3 weeks ago

    Gurgaon, India Perfect Job Consultancy Full time

    **WE HAVE OPENINGS FOR DIFFERENT LANGUAGES** Profile: - Customer care executive Location: - Gurgaon **Salary**: - 14000-25000 Languages: - **Tamil,Marathi,Gujrati,Telugu** or contact on: - 7223937054 **Salary**: ₹14,000.00 - ₹25,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Gurgaon, Haryana: Reliably commute or...

  • International Customer Care Executive

    2 months ago

    Gurgaon, India Lavasya Solutions Full time

    Hiring for **International Customer Care Executive **for MNC BPO **Job Location**: Gurgaon Any Graduate Work from Office Min 6 months of Experience in **Customer Care.** Excellent and fluent **English **communication skills Rotational shift with 5 days working + 2 days off **Salary**: From ₹22,000.00 per month Schedule: - Rotational...

  • International Customer Care Executive

    2 days ago

    Gurgaon, India Lavasya Solutions Full time

    Hiring for **International Customer Care Executive **for MNC BPO **Job Location**: Gurgaon Any Graduate Work from Office Min 6 months of Experience in **Customer Care.** Excellent and fluent **English **communication skills Rotational shift with 5 days working + 2 days off **Salary**: From ₹22,000.00 per month Schedule: - Rotational...