Retail Sales Executive

1 week ago


Kolkata, West Bengal, India FINPLUS ADVISORY SERVICES PRIVATE LIMITED Full time

Job Description:
Retail Counter Sales Executive


Position:
Retail Counter Sales Executive

Position Type:
Full-time

Experience:

Minimum 5 years of experience in retail sales

Salary:
Competitive salary based on experience and qualifications

Responsibilities:

-
Customer Service:

  • Greet and assist customers as they enter the store.
  • Provide product information, recommendations, and solutions based on customer needs.
  • Handle customer inquiries, complaints, and returns in a professional and courteous manner.
-
Sales Achievement:

  • Achieve and exceed sales targets and objectives set by the management.
  • Upsell and crosssell products to maximize sales opportunities.
  • Maintain a thorough understanding of the store's products and services to drive sales.
-
Merchandising and Display:

  • Ensure products are welldisplayed, organized, and stocked at all times.
  • Assist in setting up promotional displays and signage.
  • Monitor inventory levels and communicate restocking needs to management.
-
Transaction Processing:

  • Process customer transactions accurately using the pointofsale (POS) system.
  • Handle cash, credit, and debit card transactions, ensuring compliance with store policies.
  • Maintain an accurate cash drawer and perform endofday reconciliation.
-
Store Maintenance:

  • Keep the retail counter and surrounding areas clean and orderly.
  • Assist in maintaining the overall appearance and cleanliness of the store.
  • Follow all safety and security procedures to ensure a safe shopping environment.
-
Team Collaboration:

  • Work closely with other sales executives and store staff to ensure smooth operations.
  • Participate in team meetings and contribute to improving sales strategies and customer service practices.
  • Assist in training new employees as required.

Requirements:

  • Minimum of 5 years of experience in retail sales, preferably in a similar role.
  • Strong customer service skills with a friendly and approachable demeanour.
  • Proven ability to achieve and exceed sales targets.
  • Excellent communication and interpersonal skills.
  • High level of integrity and reliability in handling cash and sensitive customer information.
  • Ability to work flexible hours, including weekends and holidays.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent; additional education or training in sales or retail management is a plus.

Pay:
₹8, ₹20,000.00 per month

Schedule:

  • Day shift

Experience:

  • Retail sales: 3 years (required)
- total work: 5 years (required)

Language:

  • English (required)

Shift availability:

  • Day Shift (required)
  • Overnight Shift (preferred)

Work Location:
In person

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