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Sales Executive

4 months ago

Electronic City Phase I, Karnataka, India DESIGN CAFE Full time

Key Responsibilities:
Customer Excellence

  • Keeps and drives the team to keep the customer as the top priority
  • Ensure high levels of customer conversion through excellent service
  • Ensures timelines are adhered to at all client touchpoints and followups
  • Align closely with leadership to ensure marketing strategies and tactics to meet business objectives.
Process Excellence

  • Leads and directs all activities of the client relationship management team with designated timeframes while using tools and resources to drive a high level of productivity.
  • Work with the designer teams to ensure conversions and followups
  • Coordinate with online and offline marketing teams to help strategize and maximize lead generation campaigns
  • Analyzes and uses business reports to identify missed opportunities and to positively impact client conversions
  • Leverages tools, processes, and best practices to drive operational excellence and consistently executes Standard Operating Procedures (SOP's).
  • Responsible to act as an escalation point throughout the lead conversion phase and ensure closure of concerns within the timelines define
  • Ability to forecast and analyze business trends, performance trends, periodic reporting to the management and take actions on findings
Essential Skill Sets

  • Customer management skills
  • Strong revenue orientation
  • Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts
  • Demonstrate the ability to organize, delegate, prioritize, meet deadlines, and followup on all store activities
  • Analytical mindset with the ability to track and report on marketing performance metrics as well as lagging revenue attribution, revenue influence, and ROI.
  • Excellent relationship management skills with the ability to build rapport, influence and deepen relationships with stakeholders
  • Excellent verbal and written communication skill

Job Types:
Full-time, Permanent

Salary:
Up to ₹400,000.00 per year

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Salary:
Up to ₹400,000.00 per year

Shift:

  • Day shift

Ability to commute/relocate:

  • Yerawada, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Experience:

- total work: 1 year (preferred)

  • Sales: 2 years (required)

Speak with the employer