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Revenue Evangelist
3 months ago
Heads Up For Tails is a one-stop pet products brand with its paw-prints across India.
We design, manufacture, and customize stylish, high quality and utility driven pet products to improve the quality of your pet's life and make pet ownership delightful.
We were founded with the sole aim of making the lives of all pet companions better and on the strong belief that pets are family.
By offering products and services that make pets more comfortable, healthier, and happier, we hope to strengthen the bond between pet and parent.
With a firm belief in safety, innovation, and empathy, we create and curate a range of relevant pet products and services.
We are constantly adding to our inventory of products and services to provide parents with a holistic pet care experience and hope to become rock solid partners in each family's pet parenting journey.
We have been awarded the ' ̃Brand of the Year' Award three times (2017, 2019 and 2021), most recently awarded at Homburg Palace, Vienna.
We are looking for a talented Tele-Sales Executive to join our team.
If you're excited to be part of a winning team, Heads Up For Tails is a great place to grow your career.
S/he will be patient, empathetic, and passionately communicative.The individual in this role would love to talk and genuinely be excited to help customers. S/he will ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities:
- Build and maintain relationships with the customers and prospects
- Actively followup potentials to improve sales conversion ratios.
- Proactively identifying crossselling/upselling opportunities with the existing customers
- Generating sales via calling retention/ existing customers on first party data.
- Follow communication procedures, guidelines and document all call information according to standard operating procedures
- Able to achieve company desired targets in the given timeline.
- Attend trainings to stay updated with the specifications of new products and service offerings.
- Stay up to date with trends and competitors to identify improvements or recommend new products.
- Personalised shopper to help customer with end needs
- Comprehensive understanding of sales and marketing
- Good communication skills (Verbal & Written).
- Patience and ability to engage with customers.
- Experience in Sales
- Managing postsales support to ensure highlevel customer satisfaction.
- Fast learner and quick thinker
- Ability to adapt and grow in a competitive environment
- Selfmotivated and goaloriented, desire to deliver results
- Excellent interpersonal skills.
- Knowledge of MS Office software and CRM software
What Heads Up For Tails Can Offer You:
Heads Up For Tails is the single largest organized leader in the growing pet care industry in India, a market thats estimated to reach INR 5475 crores by 2025.
With an omni-channel network of manufacturing, retail, e-commerce and distribution, Heads Up For Tails can offer you a dynamic and ambitious work environment where you can leverage your experiences and skills to solve exciting, complex problems.
We offer you a culture that thrives on ownership and initiative, where people who are excited about taking the path less travelled will thrive and succeed.
