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Costumer Care Executive
1 week ago
Experience - fresher and 1 yrs
Location - Bhopal IT park
Salary rs to 15000 rs
work from office fresher canbe apply
shift - rotational shift
Customer Support Executive Responsibilities:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
HR Megha
/
Job Types:
Full-time, Regular / Permanent, Fresher
Salary:
₹8, ₹29,260.94 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Internet reimbursement
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Bhopal,
Madhya Pradesh:
Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
Speak with the employer
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