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Chat Support Executive

3 months ago

Bhopal, Madhya Pradesh, India Lookhype media Full time
Looking for chat support executive.

Key Responsibilities:

  • Handling customer queries on Web Chat, Emails and Social Media
  • Educate current and potential customers with product and service information
  • Maintain accurate customer records

Key Performance Indicators:

  • Handle all queries in a polite, professional manner
  • Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
  • Educate customers on services and processes

QUALIFICATIONS

  • Passionate about customer care
  • Good typing skill
  • Fluent in written and spoken English
  • Able to work well under pressure and under minimum supervision
  • A fast learner who is able to work with set targets

Pay:
₹9, ₹12,000.00 per month

Schedule:

  • Night shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Speak with the employer