International Customer Support Executive
2 weeks ago
Opportunity within a company with a solid track record of performance
Flexible working options
Opportunity to make a positive impact
The Job
You will be responsible for :
Handling inbound calls and emails in a professional manner.
Resolving customer inquiries and requests and ensuring strong customer satisfaction.
Working with various internal teams to ensure prompt and accurate order processing and delivery.
Escalating customer feedback as required.
The Profile
You have at least 3 years experience within a Customer Service role, ideally within the FinTech industry.
You possess excellent interpersonal as well as written and verbal communication skills.
You are a strong networker & relationship builder
You are a strong team player who can manage multiple stakeholders
You pay strong attention to detail and deliver work that is of a high standard
The Employer
Our client specializes in managing customer experience support, contact center management, and back-office services for Global & Indian companies across diverse industries and various geographies.
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