Executive - Client Visit Experience
1 week ago
Role :
Client Visit Experience
Level :
Executive
Experience : - 9 years
Location :
Kolkata/Coimbatore
Job Summary:
- Handle guest complaints assist with the checkin process and explain all facility amenities.
- Coordinating and multitasking job duties in a busy environment.
- Ensuring and providing flawless upscale professional and high class guest service experiences
- Analyzing customer feedback and providing strategic direction to continuously improve overall rating. BAU Reporting Consulting & Advisory
Roles and Responsibilities:
- Operations Management
- Policy Procedure and Audit
- Process Review and Reports
- Vendor Management
- People Management & Team Management
- Knowledge Management
- Process Adherence/Optimization/ Automation / Innovation
- Client Experience
Employee Status :
Full Time Employee
Shift :
Day Job
Travel :
No
Job Posting :
Jan
**About Cognizant
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