Executive - Client Visit Experience

1 week ago


Kolkata, West Bengal, India Cognizant Full time

Role :
Client Visit Experience


Level :
Executive


Experience : - 9 years

Location :
Kolkata/Coimbatore


Job Summary:

  • Handle guest complaints assist with the checkin process and explain all facility amenities.
  • Coordinating and multitasking job duties in a busy environment.
  • Ensuring and providing flawless upscale professional and high class guest service experiences
  • Analyzing customer feedback and providing strategic direction to continuously improve overall rating. BAU Reporting Consulting & Advisory

Roles and Responsibilities:

  • Operations Management
  • Policy Procedure and Audit
  • Process Review and Reports
  • Vendor Management
  • People Management & Team Management
  • Knowledge Management
  • Process Adherence/Optimization/ Automation / Innovation
  • Client Experience
LI-BP1

Employee Status :
Full Time Employee

Shift :
Day Job

Travel :
No

Job Posting :
Jan

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