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Manager, Program Manager II, CMT

3 months ago

Bengaluru, Karnataka, India ADCI - Karnataka Full time

Our company operates globally in the e-commerce world without limits, running a variety of businesses worldwide, such as Retail, third-party markets, e-commerce platforms, and web services. We manage retail websites in 24 countries, offering a vast range of products worldwide.

The Competitor Monitoring Team (CMT) falls under the Pricing department, overseeing pricing for numerous items sold on our platform globally. The team is dedicated to providing valuable insights to enhance competitive pricing strategies, improve the customer's shopping experience with relevant deals and promotions.

The responsibilities of the Program Manager - Automation involve leading a team of specialists focused on supporting operations for retail categories in different Amazon marketplaces. This includes business planning, executing annual strategies, ensuring operational excellence, and identifying automation opportunities to enhance process efficiency.

The role requires extensive interaction with Amazon teams worldwide, necessitating strong communication skills with remote teams and senior leaders. The manager will drive business impact through functional activities, ensuring the achievement of all key performance indicators (KPIs).

Collaboration with product, operations, and technology teams to develop scalable solutions is crucial. Additionally, maintaining the security and integrity of Amazon's systems and data is a key aspect of this position.

The successful candidate will demonstrate the ability to influence peers and stakeholders, driving towards functional and business objectives. There is a strong emphasis on recognizing individual team strengths, fostering talent growth, and planning for future success within the organization.

The ideal candidate aligns with Amazon's core values and initiatives, translating them into daily operations.



Key Responsibilities:

  • Defining and achieving functional/business goals.
  • Cultivating a data-driven culture, promoting technology adoption, and leading process improvement initiatives.
  • Managing stakeholder communication, ensuring alignment across various business areas on project milestones and process enhancements.
  • Establishing and nurturing relationships with senior stakeholders in the Retail sector.
  • Upholding quality standards in employee recruitment and hiring processes across all organizational levels.

About the Team: The Competitor Monitoring Team (CMT) plays a crucial role in Amazon's Pricing organization, supporting pricing strategies and operations. With a focus on providing timely and accurate competitive pricing insights, CMT aids the WW Promotions team in efficiently offering deals and promotions to Amazon's customers.

The tasks performed by this team directly influence customer purchasing decisions, impacting Amazon's revenue and profitability.


We are currently looking to fill positions at our offices in Bangalore, KA, IND.

BASIC QUALIFICATIONS:

  • 3+ years of program or project management experience.
  • 3+ years of cross-functional collaboration with technical and non-technical teams.
  • 3+ years of experience in executing cross-functional projects.
  • Proficiency in defining program requirements and utilizing data and metrics for enhancements.
  • Team management experience.

PREFERRED QUALIFICATIONS:

  • Proficiency in implementing standardized processes, automation, and standardization.
  • Experience in data mining, management, reporting, and SQL queries.