Customer Care for French and Spanish Talents

2 weeks ago


India TalentWorldGroup Plc Full time
Job Description

This is a remote position.

Think Global - Expect Amazing TalentWorldGroup is a Revolutionary Multilingual Contact Center. We are a truly people's company and we are on a mission to reinvent professional Home-Based Working and build the Workplace of the Future

We are looking for French Talents from France and Spanish Talents from Spain, to join first our Talent Pool. We have opportunities to work with projects in the E-commerce industry, Hospitality and Catering industries, Automotive industry and more Our Premium projects can be Inbound Customer Care over the phone/e-mail/chat or Outbound Data Verification, Soft Lead Generation, Consulting, Survey taking, Event invitation.

Our immediate opportunity is a premium inbound customer care project in the Hospitality industry. In case you qualify yourself to our Talent Pool Today-Tomorrow, you will be eligible to join training in the first week of June (next Monday) or the last week of June

  • We will have another training starting end of June, so if you cannot start on next Monday, you can still qualify yourself to our Talent Pool in the up coming weeks and join the next training

We have further opportunities, new projects coming up shortly, so it is time to ensure your place in our amazing teams

Requirements

Candidate requirements:

  • Call Center or other Customer Service Experience (2yrs+)
  • Experience in Hospitality is an advantage
  • Strong user level of Computing Skills
  • Strong multitasker
  • You strive for excellence and find your happiness in helping others
  • European French or European Spanish is your mother tongue language and your (written and oral) English is excellent
  • You have excellent communication skills
  • College or University Degree is also an advantage

Technical requirements:

Internet:

  • Broadband internet connection
  • Ethernet based LAN connection

Hardware Requirements:

  • Processor: 1.8Ghz upwards (64bit preferable)
  • RAM: 8 GB RAM upwards
  • Available Storage: 10Gb minimum
  • Preferred Resolution: 1920x1080
  • Wired USB Headset

Operating System

  • Microsoft Windows: 10 upwards
  • MacOS: 11 upwards
Benefits

What we offer:

  • Home-based working
  • Freelance part-time (30 hrs per week) hourly based contract
  • Long term cooperation agreement
  • Career development
  • Gamification program (make more money, get holiday paid hours)
Requirements
Candidate requirements: Call Center or other Customer Service Experience (2yrs+) Experience in Hospitality is an advantage Strong user level of Computing Skills Strong multitasker You strive for excellence and find your happiness in helping others European French or European Spanish is your mother tongue language and your (written and oral) English is excellent You have excellent communication skills College or University Degree is also an advantage Technical requirements: Internet: Broadband internet connection Ethernet based LAN connection Hardware Requirements: Processor: 1.8Ghz upwards (64bit preferable) RAM: 8 GB RAM upwards Available Storage: 10Gb minimum Preferred Resolution: 1920x1080 Wired USB Headset Operating System Microsoft Windows: 10 upwards MacOS: 11 upwards

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