Service Desk Manager

SERVICE DESK MANAGER | COIMBATORE | PRODUCT CUSTOMER SUPPORT | UK/US/INDIA ROTATIONAL SHIFT Key Information: Location: Coimbatore, Tamil Nadu Workplace Type – Hybrid, with rotational shift (UK/US business hours) Reporting to: Head of Operations Experience level : 5 - 7years Primary skills: Effective communication (verbal/written), Ticketing tools...

Overview The purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with MUFG IT and perform first level technical support to all Users and Clients. Key...

Overview The purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with MUFG IT and perform first level technical support to all Users and Clients. Key...

Overview The purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with Link Group IT and perform first level technical support to all Users and Clients. Key...

Job Description Per importante azienda vicentina operante nel settore della consulenza su infrastrutture ICT ricerchiamo un Service Desk Manager (Responsabile HD) che avrà la responsabilità della gestione del servizio di HD dell'azienda stessa.In modo particolare si occuperà di:Gestione servizi clienti (helpdesk, monitoraggio, reporting, manutenzioni...

Job Description Per importante azienda vicentina operante nel settore della consulenza su infrastrutture ICT ricerchiamo un Service Desk Manager (Responsabile HD) che avrà la responsabilità della gestione del servizio di HD dell'azienda stessa.In modo particolare si occuperà di:Gestione servizi clienti (helpdesk, monitoraggio, reporting, manutenzioni...

Job Title: Service Desk Analyst Location: Pune/Kolkata/Hyderabad/Coimbatore/Bangalore Mode of interview: Virtual/Walk-In Shift: rotational 24x7 Description: The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting...

Job Summary Service Desk/ Help Desk Associate Exp - 1 + years Location - Bangalore / Noida Notice Period - Immediate to 15 days Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension & writing skills Must possess excellent customer...

Service Desk Analyst New YorkNY 12Months Job Description: TheService Desk Analyst EDP will serve as frontline level 1 IT supportfor the enterprise which includes seven hospital networks and thecorporate office. Monitor and answer the Service Desk phone emailmessage queues and autotriggered request queues during theirassigned tour (I II or III)....

Job SummaryService Desk/ Help Desk Associate Exp - 1 + yearsLocation - Bangalore / NoidaNotice Period - Immediate to 15 daysHelpdesk Associate at Grade-4 position in Service DeskMust be a Graduate.Good communication skills with 6+ months of international calling experienceGood comprehension & writing skillsMust possess excellent customer handling...

Job Title:ITService Desk Agent Company:Future Path Location: Remote (India ONLY)Job Type:Hourly Contract About Us: Future Path is an early-stage startup revolutionizing the Enterprise Service Desk experience using Generative AI.We are a remote-first company working with Fortune 500 clients to deliver cutting-edge solutions.Position: We are looking for...

Job Title: IT Service Desk AgentCompany: FuturePathLocation: Remote (India ONLY)Job Type: Hourly ContractAbout Us: FuturePath is an early-stage startup revolutionizing the Enterprise Service Desk experience using Generative AI. We are a remote-first company working with Fortune 500 clients to deliver cutting-edge solutions.Position: We are looking for...

Job Title: IT Service Desk Agent Company: FuturePath Location: Remote (India ONLY) Job Type: Hourly Contract About Us: FuturePath is an early-stage startup revolutionizing the Enterprise Service Desk experience using Generative AI. We are a remote-first company working with Fortune 500 clients to deliver cutting-edge solutions. Position: We are looking...

Job Description This is a remote position. Philippine-based Filipino Applicants Only. SHIFT TIMES: 4am to 1pm Philippine time, Monday to Friday OR 6am to 3pm Philippine time, Monday to Friday With a rotational days off As a L1 Service Desk Engineer (SDE) you’re required to act as a central point of contact within the Managed...

Job Description This is a remote position. Philippine-based Filipino Applicants Only. SHIFT TIMES:4am to 1pm Philippine time, Monday to FridayOR6am to 3pm Philippine time, Monday to FridayWith a rotational days off As a L1 Service Desk Engineer (SDE) you're required to act as a central point of contact within the Managed Service Desk, providing...

Job Description This is a remote position. Philippine-based Filipino Applicants Only. SHIFT TIMES: 4am to 1pm Philippine time, Monday to Friday OR 6am to 3pm Philippine time, Monday to Friday With a rotational days off As a L1 Service Desk Engineer (SDE) you’re required to act as a central point of contact within the Managed...

*** This is onsite opportunity in Abu Dhabi (UAE) *** *** Person must be comfortable relocating to Abu Dhabi (UAE) We are seeking a dedicated Service Desk Specialist to join our team. This position is primarily responsible for communicating with customers via email, analyzing and discussing customer issues, and escalating them to the appropriate L2 team...

Description : Experience and personal qualities:- 1-4 year experience in IT or similar customer support/service delivery role Excellent customer service skills with a high level of focus on quality Ability to communicate in a clear and professional manner Problem solving and analytical skills and ability to work under pressure ...

Job Title: Ticket Coordinator Location: Mohali Full/Part Time: Full-Time Regular/Temporary: Regular Job Summary: The Service Desk Analyst will be responsible for providing first-line support to users, troubleshooting and resolving IT-related issues, and ensuring a high level of customer satisfaction. The ideal candidate will have 1.5 to 2 years of...

Job Description This is a remote position. Job Overview: The Service Desk Analyst plays a pivotal role in providing technical support and assistance to users within the organization. The primary responsibilities include troubleshooting software-related issues, managing account configurations, resolving network connectivity problems, and handling basic...