Service Desk Analyst

Job Title: Service Desk Analyst Location: Pune/Kolkata/Hyderabad/Coimbatore/Bangalore Mode of interview: Virtual/Walk-In Shift: rotational 24x7 Description: The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting...

Service Desk Analyst Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring...

Job Title: Ticket Coordinator Location: Mohali Full/Part Time: Full-Time Regular/Temporary: Regular Job Summary: The Service Desk Analyst will be responsible for providing first-line support to users, troubleshooting and resolving IT-related issues, and ensuring a high level of customer satisfaction. The ideal candidate will have 1.5 to 2 years of...

Job Description This is a remote position. Job Overview: The Service Desk Analyst plays a pivotal role in providing technical support and assistance to users within the organization. The primary responsibilities include troubleshooting software-related issues, managing account configurations, resolving network connectivity problems, and handling basic...

Job Description This is a remote position. Job Overview: The Service Desk Analyst plays a pivotal role in providing technical support and assistance to users within the organization. The primary responsibilities include troubleshooting software-related issues, managing account configurations, resolving network connectivity problems, and handling basic...

Job Summary :The Service Desk Operations Analyst (remote, outsourced) is responsible for first line troubleshooting of technical issues, resolving computer and network problems, and providing support for the company's employees. This role will triage requests created in the service request system and ensure they are correctly routed to the proper team with...

Job Summary :The Service Desk Operations Analyst (remote, outsourced) is responsible for first line troubleshooting of technical issues, resolving computer and network problems, and providing support for the company's employees. This role will triage requests created in the service request system and ensure they are correctly routed to the proper team with...

Overview The purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with MUFG IT and perform first level technical support to all Users and Clients. Key...

Overview The purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with MUFG IT and perform first level technical support to all Users and Clients. Key...

Overview The purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with Link Group IT and perform first level technical support to all Users and Clients. Key...

Company Description Flexi Analyst is a dynamic and innovative company focused on delivering high-quality business, data, and content analysis solutions. Our leadership team brings extensive experience from top companies such as Accenture, Amazon, Flipkart, Apple, and Inmobi. We are building the world's largest community of Analysts and prioritize adding...

Company Description Flexi Analyst is a dynamic and innovative company focused on delivering high-quality business, data, and content analysis solutions. Our leadership team brings extensive experience from top companies such as Accenture, Amazon, Flipkart, Apple, and Inmobi. We are building the world's largest community of Analysts and prioritize adding...

Service Desk Analyst New YorkNY 12Months Job Description: TheService Desk Analyst EDP will serve as frontline level 1 IT supportfor the enterprise which includes seven hospital networks and thecorporate office. Monitor and answer the Service Desk phone emailmessage queues and autotriggered request queues during theirassigned tour (I II or III)....

Role: System Analyst Location: Bangalore Schedule: 12-9 PM Working Model: Hybrid Intro: We are currently seeking a talented individual to join us in the role of System Analyst for NavOne/Business Central. In this crucial position, you will take charge of managing service desk tickets, addressing bugs, and resolving performance issues to ensure...

Role: System Analyst Location: Bangalore Schedule: 12-9 PM Working Model: Hybrid Intro: We are currently seeking a talented individual to join us in the role of System Analyst for NavOne/Business Central. In this crucial position, you will take charge of managing service desk tickets, addressing bugs, and resolving performance issues to ensure...

Job Description This is a remote position. This candidate will work either: Sat – Tues - Sat and Sun hours are 7am – 7pm and Mon and Tues hours are 7am to 4pm so it’s a 40 hour week OR Wed – Sat - Wed and Saturday hours are 7am to 7pm and Thurs and Fri hours are 8am to 4pm so it’s a 40 hour week.The DIT Service Desk is the 24×7x365 single point of...

Job Description Help Desk Analyst - Norfolk, VA (Onsite) Description The Help Desk Analyst will provide technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Handle customer complaints, provide...

Job Description                                             Help Desk Analyst - Norfolk, VA (Onsite) Description     The Help Desk Analyst will provide technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel...

Job Description                                             Help Desk Analyst - Norfolk, VA (Onsite) Description     The Help Desk Analyst will provide technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel...

Job Summary Service Desk/ Help Desk Associate Exp - 1 + years Location - Bangalore / Noida Notice Period - Immediate to 15 days Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension & writing skills Must possess excellent customer...