Region Business Development Strategy

2 weeks ago

Bengaluru, Karnataka, India HITACHI ENERGY INDIA LIMITED Full time

Description

:

Mission Statement:

Perform various marketing analyses to facilitate development of the marketing strategy for existing and potential products, systems and/or services and to support the definition of the businesses/ country

Lead a team of administrators and specialists to handle and coordinate customer support processes in local sales units, from customer enquiry to product delivery to after-sales service, to realize a complete sales process and to meet and exceed customer expectations.

Your Responsibilities:

Competitor intelligence: Collects data and provides sound business and competitor intelligence analyses related to market and trends. Participates with management to contribute to definition of strategic plans and supports relevant implementation. Business analysis Provides and ensures optimized delivery and use of customer, competitor, finance, business and market intelligence within business decision making. Defines the strategy, uses, and opportunities for the analysis and conducts hands-on analysis in order to deliver l business benefits. Market monitoring: Tracks regionally and Informs management of market research and analysis results that identify existing gaps or new opportunities for growth. Manages external suppliers and internal networks as required. Strategy leadership Creates, implements and reviews customer service strategy. Works together with Division, Business Unit and Country counterparts to make optimization plan for the local division to increase operational excellence and customer satisfaction in the sales process. Tools Assists in the development of business analysis tools to support global, regional and local marketing and sales teams. Supports Sales teams in best use of sales tracking system and monitors ongoing data quality. Customer support :Ensures the resolution of customer issues (e.g. order, technical, payment) by coordinating with Sales, Marketing, Product Marketing, Logistics and other internal and/or external teams. Progress review : Ensures high quality synthesis and analysis, providing in depth understanding and insights relevant to business decisions. Extracts and analyses data from sales/financial tools to measure effectiveness of current marketing activities and provides updates to management. Safety and integrity Implements health, safety and environment (HSE) and business compliance standards and regulations in the country in the area of responsibility. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

Bachelor's or master's degree in relevant stream. 8+ years of hands-on experience in Business Development. Proficiency in both spoken & written English language is required.

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