Lead – DC Operations
2 weeks ago
JOB DESCRIPTION
Job Title:
Lead – DC Operations & Network
Job Location:
BengaluruReporting to: Head – IT Infrastructure
Job Grade: 6-II
About Syngene:
Syngene ( is an innovation-led contract research, development and manufacturing organization offering integrated scientific services from early discovery to commercial supply.
At Syngene, safety is at the heart of everything we do personally and professionally. Syngene has placed safety at par with business performance with shared responsibility and accountability, including following safety guidelines, procedures and SOPs, in letter and spirit
Mandatory expectation for all roles as per Syngene safety guidelines
Overall adherence to safe practices and procedures of oneself and the teams alignedContributing to development of procedures, practices and systems that ensures safe operations and compliance to company's integrity & quality standardsDriving a corporate culture that promotes environment, health, and safety (EHS) mindset and operational discipline at the workplace at all times.
Ensuring safety of self, teams and lab/plant by adhering to safety protocols and following environment, health, and safety (EHS) requirements at all times in the workplace.
Ensure all assigned mandatory trainings related to data integrity, health, and safety measures are completed on time by all members of the team including selfCompliance to Syngene' s quality standards at all timesHold self and their teams accountable for the achievement of safety goalsGovern and Review safety metrics from time to timeCore Purpose of the Role:
Supervise the IT Datacenter, Network operations Ensure the maintenance of the systems are implemented. Regularly check, organize, and control the IT and electronic data operations. Manage the staff by recruiting, training, communicating the expectations and appraising their performance.
Role Accountabilitiesthe IT Datacentre and Network 100% Datacenter uptime availability by ensuring regular checks with Engineering & Maintenance team on physical Datacenter areas space, Power, cooling, cabling, Fire suppression and safety systems entire server architecture, design with virtualization (VMware) & high availability, end of support, tech refresh.
Ensuring uptime of 100% with no single point of failurefor management of storage (NetApp & HPE) , SAN fabric , performance IOPs , disk wait the Network design, architecture, implementation, and support of network solutions related to resilience Network Infrastructure to meet current and future the database management (Oracle & MS/My SQL).
work with internal application stakeholders and external partners to ensure regular checks for all the database instance and prepare weekly performance report.
IT Network for all Public, Hybrid Cloud hosted applications and ensure availability 100%.a team of server, storage & networks professionals, mentoring, providing guidance and technical multiple teams, security, systems and applications to ensure seamless integration of network services and implement third party integration solutions.management supporting the IT Datacenter, server & network services, inventory management, AMC and validation of ongoing Opex for all IT Network components.periodic Capacity planning to address server & network Network availability of Disaster Recovery Site, conduct regular DR Drills ensuring connectivity of end users from BCP Datacentre Operations & DRand enforce network security measures to protect against unauthorized access, breaches, and cyber threats.
Ensure compliance with industry regulations and internal security various audits including ISO, SSAE16 & other Pharma related lead the incident management process, ensuring timely identification, escalation, resolution, and reporting of IT incidents.
Serve as the focal point for all incident-related communication and coordination.thorough root cause analyses for IT Datacentre & Network major incidents to identify underlying issues and prevent future occurrences.
Implement corrective actions and process improvements based on analysis findings.Syngene Values
All employees will consistently demonstrate alignment with our core values
ExcellenceIntegrityProfessionalism
Specific requirements for this role
Experience:15+ years of experience in managing IT Infrastructure (server, storage, network) solutions and handling operations
Education:
Bachelor of Science (BSc.), or Bachelor of Engineering (BE) with hands on experience on various IT technologies.
Skills and Capabilitieson IT Datacenter, Server & network Solutions and handling MPLS, SDWAN, IPsec VPN network understanding on integration aspects of server and network understanding on the Storage, SAN technologies & performance understanding on the Oracle and SQL hands-on experience in Network Routers, Firewall Palo Alto, Fortinet etc, Wi-Fi Networkhave hands-on experience in DNS, Load Balancers, WAF, DDoS, SSL, TLS, SIEM, hands-on experience in AWS, Azure Network Solutions Landing zone, App Gateway, AWS Direct Connect, VPC, Azure ExpressRoute, VNET Peering, VPN Gateway DLP, ATP, Encryption, Endpoint detection & response (EDR), Extended detection & response (XDR) etc
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