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Logistics Executive

3 months ago

Delhi, Delhi, India Leaps n Laps Logistics Pvt Ltd Full time
We are seeking a motivated Logistics Executive to join our growing team. You will play a key role in ensuring the smooth operation and satisfaction of our existing customers across India. Additionally, you will be responsible for identifying and developing new business opportunities to expand our client base.

Responsibilities:


Oversee day-to-day logistics operations for assigned customers, ensuring timely deliveries and efficient service for all our servicesProactively address customer inquiries, concerns, and special requests, exceeding expectations and building strong relationships.

Identify and develop leads for new sales opportunities, converting prospects into satisfied customers of our road transport, air cargo, and warehousing services.

Maintain strong communication and collaboration with internal teams (sales, operations) to ensure seamless customer experience.
Prepare reports and analyze data to identify areas for improvement and optimize logistics processes.

Qualifications:
Minimum 1-2 years of experience in logistics or a related field.
Proven track record of exceeding customer expectations and building strong relationships.
Excellent communication, interpersonal, and negotiation skills (knowing Tamil, Hindi, and English is a plus)Strong analytical and problem-solving abilities.
Proficient in MS Office Suite and logistics software (a plus).

Benefits:
Competitive salary and benefits package.
Opportunity to work in a dynamic and growing industry.
Be part of a team dedicated to providing exceptional customer service.
If you are a results-oriented and customer-focused individual with a passion for logistics, we encourage you to apply