Premier Customer Care Rep

2 weeks ago


Delhi, Delhi, India FedEx Full time

Grade : 6
"Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

Premier Customer Care; Premier Customer Support; All dedicated account desk/ sales solutions support processes for industry verticals and/ or high value customers, execution of solution logistics, tracking & monitoring solutions (including prevention), relationship management, issue resolution; Basic Process Onboarding; Bookings; Case Management; Claims Handling; Execution of Solution Logistics; Inquiry; Issue Resolution; Pro-active Notification; Pro-active Prevention; Relationship Management; Run and Provide Customized Reporting

Applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of divisional and corporate goals. Participates/leads in the design, development and implementation of processes within area of expertise.

Analytical Skills;Judgement & Decision Making Skills;Planning & Organizing Skills;Presentation Skills;Problem Solving Skills,

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.


  • Deputy Care Manager

    2 weeks ago


    Delhi, Delhi, India Premier Community Full time

    Job DescriptionJob descriptionPremier Community is looking for an experienced, enthusiastic, and professional Quality Compliance Co-Ordinator.Premier Community is a multi-award-winning family business that provides a variety of home care services. We are proud of our reputation as the largest independent provider of home care in Derbyshire with over 26 years...


  • Delhi, Delhi, India Kinal global care Private limited Full time

    Age : 18 to 30Location : DelhiExperience : FresherDeliver world-class service and go out of your way to find solutions and make our Traya users delighted in a fast-paced, structured customer care environmentEnsure complete ownership of customer queries and guarantee end-to-end satisfaction with our servicesList down the necessary information and suggest the...


  • Delhi, Delhi, India Rockwell Automation Full time

    Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...


  • Delhi, Delhi, India timesjobs Full time

    1) Answer/Make calls professionally to provide information about products and services.2) Prepare quotes for the customers and answer their emails.3) Ensure full customer satisfaction.MUST HAVE SKILLS1) Very Fluent English.2) Passionate and hardworking.3) Confident and a good sense of humor.4) 1-week training will be provided on the tools we use and the...


  • Delhi, Delhi, India timesjobs Full time

    JOB DETAILSNew sales opportunities through lead follow-up and outbound cold calls and emails.Research on Industrial and Non Industrial Projects across IndiaFind correct person to reach through self-research and passing through Operator/ReceptionUnderstand customer needs and requirementsRoute qualified opportunities to the appropriate sales executives for...


  • Delhi, Delhi, India timesjobs Full time

    JOB DETAILSNew sales opportunities through lead follow-up and outbound cold calls and emails.Research on Industrial and Non Industrial Projects across IndiaFind correct person to reach through self-research and passing through Operator/ReceptionUnderstand customer needs and requirementsRoute qualified opportunities to the appropriate sales executives for...


  • Delhi, Delhi, India Sunrise Job Consultancy Full time

    Job Title: Customer Care RepresentativeRoles And Responsibilities:To make or recieves calls of the customers.To resolve the queries of the customers.Providing satisfaction to the customers.Providing assistance to the customers.


  • Delhi, Delhi, India SEVEN CONSULTANCY Full time

    Apply for Customer Care Executive, Career Progress Consultants in Delhi ,Delhi/ NCR for 1 - 4 Year of Experience on


  • Delhi, Delhi, India HR Talent India Full time

    **Job Description**:**Customer Care Executive**:**Salary** **Location**- Delhi**Experience**- Fresher**Education**- Below 12th**Job Type**- full time**Resposbilities


  • Delhi, Delhi, India Leica Microsystems Full time

    Leica Microsystems has helped shape the future for over 170 years by developing groundbreaking optical and digital solutions. As a global leader, we're driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of...


  • Delhi, Delhi, India Shyali Products Full time

    Data handling and soft communication skills needed. Should be aware of the local languages and patient polite talk manner. Basic computer skills needed Experience Years Salary 90 Thousand To 1 Lac 75 Thousand P.A. Industry Front Office / Reception/Computer Operator/Assistant Key Skills Customer Care Executive Customer Support Executive Telecaller...


  • Delhi, Delhi, India Flight REPS Full time

    About the internship:Are you passionate about travel and sales? Do you have a knack for creating unforgettable holiday experiences? If so, we have the perfect opportunity for you as a Holidays Expert Intern at Flight REPS As an intern with us, you will have the chance to work closely with our team to design holiday packages that will leave our customers...


  • Delhi, Delhi, India Flight REPS Full time

    About the internship:Are you passionate about travel and sales? Do you have a knack for creating unforgettable holiday experiences? If so, we have the perfect opportunity for you as a Holidays Expert Intern at Flight REPS As an intern with us, you will have the chance to work closely with our team to design holiday packages that will leave our customers...


  • Delhi, Delhi, India bajajallianz Full time

    It would also involve reaching out to the heads of the departments to ensure the customer worry is resolved within the stipulated timeframe [I Care for you model - ICU]Understanding and striving to meet or exceed metrics while providing excellent world class customer service Good Communication & comprehensive Skills Ability to write, speak and understand...


  • Delhi, Delhi, India Thrivealchemy Consulting Services LLP Full time

    We have an Urgent requirement for customer care executiveLocation :Moti Nagar, New DelhiBudget : Up to 2 LPAUndergraduate Graduates can applyFresher / Experience both will be consideredNeed Excellent Communication in EnglishInterested candidates can drop in their updated resume on [HIDDEN TEXT] or call us on


  • Delhi, Delhi, India The Digital India Full time

    We are looking for a Customer Care executive for our operations who will be required to work for an esteemed client. We need a person with some experience in sales or have an interest towards sales. Fresher can also apply.Our expectations from the executive will be:He/She should be able to connect with the customer and present the product with...


  • Delhi, Delhi, India MarutiNandan Manpower Business Solution Full time

    Mission StatementAt MarutiNandan Manpower Business Solutions, our mission is to empower educated individuals with meaningful employment opportunities. We aim to identify and nurture fresh talents to kick-start their careers, connecting them with the right opportunities for professional growth. By bridging the gap between talent and employment, we contribute...


  • Delhi, Delhi, India Flair deck consulting Full time

    Motinagar Delhi location - 5 minutes from patelnagarFRESHERS ELIGIBLECustomer Care Executive Domestic Voice process Inbound voice process 9 hours work (8am 5pm or 9am 6 pm or 10 am to 7 pm any shift would be givenaccording to the company) 6 days working rotational week off Hindi and English communication required No cab facility inhand salary Fresherwith...


  • Delhi, Delhi, India Dadu Medical Centre Full time

    _JOB DESCRIPTION OF Customer Care Executive_Location: Vasant Vihar, New DelhiNo of Opening: 3- RESPONSIBILITY AND DUTIES:_ Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers' query over the phone Your main goal is to boost our sales by reaching out to the existing...


  • Delhi, Delhi, India Vasa Denticity Ltd Full time

    Job Description: Customer CareRoles & Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right...