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Customer Care Executive

3 months ago


Delhi, Delhi, India Kinal global care Private limited Full time
Age : 18 to 30

Location :
Delhi

Experience :
Fresher

  • Deliver world-class service and go out of your way to find solutions and make our Traya users delighted in a fast-paced, structured customer care environment
  • Ensure complete ownership of customer queries and guarantee end-to-end satisfaction with our services
  • List down the necessary information and suggest the best solutions that benefit the customer keeping customer satisfaction, effectiveness, efficiency, and quality on top
  • Gather relevant information from customers as required and update it accurately to facilitate the decision process
  • Collaborate with various teams within the ecosystem of Traya to identify optimal solutions for our customers

Salary:
₹9, ₹28,614.63 per month

Schedule:

  • Day shift

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:

  • Higher Secondary(12th Pass) (preferred)

Experience:

  • Technical support: 1 year (preferred)
- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:

  • Hindi (preferred)
  • English (preferred)