Associate, Technical Support

Company DescriptionSecureGen is a Scientific Platform and Information Technology Service provider to Pharmaceutical, Biotechnology, and Healthcare organizations with a core focus on accelerating drug development innovation by providing a secure Platform as a Service for management of regulatory compliant data, analysis and tools.Role DescriptionThis is a...

Company DescriptionSecureGen is a Scientific Platform and Information Technology Service provider to Pharmaceutical, Biotechnology, and Healthcare organizations with a core focus on accelerating drug development innovation by providing a secure Platform as a Service for management of regulatory compliant data, analysis and tools.Role DescriptionThis is a...

Job DescriptionJob Summary:A Desktop Support Technician plays a crucial role in providing technical assistance and support to end-users within the City of Atlanta organization. Their primary responsibility is to ensure that computer hardware, software, and related peripherals are functioning correctly and efficiently, allowing employees to perform their job...

Job DescriptionHandling technical support ticketsRespond to service down alerts and notifications promptlyHandling customer queries effectivelyMaintaining & providing constant support to clients as per the given SLAsHandling L1 & Phone Support issuesHandle tickets/live chats efficientlyRequirementsCandidates with RedHat, MCSA Certification/Training or IT...

Job Posting: Technical Operations Associate EV Charging Infrastructure Level: Entry to Mid Level Location: Mumbai Job Role: The Technical Operations Associate will be responsible for maintaining, assessing, and servicing the EV charging infrastructure Assisting the Operations team with the development of multiple EV charging hubs This is a field job that...

Wati is a Series B, fast growing SaaS platform that is revolutionizing how companies communicate with their customers.Through our cutting-edge customer engagement software built on Whatsapp's Business API, businesses are now able to have personalised conversations, be easily accessible and engage with their customers in-real time - at scale We live in the...

Job DescriptionProvide prompt and accurate technical support to customers via phone, email, and chat.Diagnose and troubleshoot software and hardware issues, guiding customers through step-by-step solutions.Escalate complex issues to higher-level support or engineering teams when necessary.Ensure a positive customer experience by effectively managing and...

Aircall is a place where voices are valued.Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.Conversation is a cornerstone of our culture. Wherever our people find themselves...

An individual would be responsible to monitor the network of a client remotely through network management systems (NMS tools). The concerned person has to keep a check on the performance of the network and notify alerts to the technical team. The support is to be provided through emails to the networking team of the client.Job Responsibilities: The candidate...

An individual would be responsible to monitor the network of a client remotely through network management systems (NMS tools). The concerned person has to keep a check on the performance of the network and notify alerts to the technical team. The support is to be provided through emails to the networking team of the client.Job Responsibilities:The candidate...

The Trade Support Associate is expected to perform a trade support function with a bent networking mindset to tackle real-time systems-related challengesSkills:In depth knowledge of Linux Operating systems.Strong command over Python and Bash ScriptingNISM certification Series-VIII and VII are a mustUnderstanding the server, data storage and network hardware,...

The Trade Support Associate is expected to perform a trade support function with a bent networking mindset to tackle real-time systems-related challenges.Skills:In depth knowledge of Linux Operating systems.Strong command over Python and Bash ScriptingNISM certification Series-VIII and VII are a mustUnderstanding the server, data storage and network...

EVRE is a company that specializes in designing, developing, and manufacturing Electric Vehicle Charging Stations, as well as creating Public Charging Infrastructure.Job Title: Technical Operations Associate EV - Charging InfrastructureLocation: MumbaiLevel: Entry to Mid LevelAbout the Job and Company: In this role, you will be part of the Operations team...

Job DescriptionOur client, Fedelta, driven by an unyielding commitment to revolutionize business technology, is dedicated to delivering innovative, powerful, and intuitive software solutions designed specifically for the retail and hospitality industries. Since its establishment in 2003, our client has focused on cultivating an industry-leading Point of Sale...

Designation Senior AssociateQuality Analyst.Looking for candidates with excellent communication skills and from international voice background.Only Immediate joiners are preferred. Max within a weekWork from office Ambattur, Chennai.Candidate should have minimum 2years experience in technical support voice process and basic understanding about QA metrics and...

Job DescriptionMaintain contacts with customers and user departments to collect feedback and requirements for improvements of existing services and communicate progress.Evaluate user requirements in coordination with vendors for systems analysts and programmers and conduct impact analysis.Maintain an overall requirements profile, for future actions and plan...

As a Technical Support Engineer, you will play a crucial role in providing exceptional technical support directly to US-based B2B clients (Heads of Customer Support and CX depts). Your primary responsibility will be to replicate client issues and offer prompt and accurate technical solutions, and work closely with the internal engineering team. This job will...

Are you a customer service-oriented professional with a knack for solving technical issues? Join our client as a Technical Support Representative based in Dehli, India and be the first line of support for our clients users, ensuring customer satisfaction and maintaining high standards of service.YOUR MISSIONProvide first-level support and resolve customer...

Job DescriptionOpen Position: Associate, Sales Operations Support (MNC Company)An MNC Shared Services Company is currently hiring anAssociate, Sales Operations Supportto come and join them in the Kuala Lumpur office.Key responsibilities include:l Bachelors Degree in any related field.l 1 to 2 years of working experience in shared service or customer service,...

Job DescriptionOur client is a British technology company and is on a mission to protect and save lives by making innovative home safety products which are simple and accessible. They aim to revolutionise the way business is conducted in its chosen business segments. The business is a leading provider of smoke, heat and carbon monoxide detectors to the...