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Tm Digital Solution
2 weeks ago
Designation:
Manager
Updated:
February 02, 2024
Location:
Maharashtra, India
Organization:
Metals
Key Result Areas/Accountabilities:
Key Result Areas/Accountabilities
Supporting Actions
- Salesforce Automation and Digitization
- Partner with vendors, corporate & Plant teams to plan and develop/implement/operationalize digital solutions such as CRM, ecommerce, chatbots, analytics for solving business problems based on priority.
- Conduct PoC / piloting of Digital solutions before a fullscale implementation
- Identify relevant optimal & costeffective Digital solutions, plan, discuss, pilot, and implement the solution & capture the benefits, and report the impact.
- Change Management
- Prioritization of change requests and avoidance of excessive customization to keep the platform standard and relevant.
- Project Management
- Innovation
- Keep abreast with latest advancement in the Digital technologies and develop innovative solutions that yield business transformation and significant financial impact across Revenue, Operational Expense, Customer Experience, and/or Risk mitigation.
- Training
- Technical and management skills
- Skilled in people management, vendor management, integration with other relevant platforms, data analytics / modeling as needed for digitization and developing a data enabled and analytics culture.
- Agile/Scrum project management and execution
Qualifications:
Bachelor Of Technology,Bachelor Of Engineering
Minimum Experience Level:
3-5 Years
Report to:
Assistant Vice President
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