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Application Support
1 week ago
Position title:
Application Support
CTC: 7 LPA
Experience: 3+ yrs
Location:
Mumbai
Work Mode:
On-site
Primary skills:
L1 /L2 Support into Logistics Domain ,WMS/TMS/Transport
Qualification:
Any Engineering/ Computers degree
Roles and Responsibilities:
- Issue Resolution: Investigate and analyze reported issues to identify root causes and implement permanent solutions.
- Documentation: Maintain detailed records of support tickets, including the nature of the issue, steps taken for resolution, and any relevant communication.
- Software Updates and Testing: Coordinate and perform software updates, ensuring mínimal disruption to endusers.
- Communication: Communicate effectively with endusers, management, and crossfunctional teams to provide updates on issue resolution and project status.
L1/L2 support into logistic domain, WMS/TMS/Transport
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